More Zuckerman on serendipity

By Joshua BentonDec. 15, 2008  /  6:04 p.m.  

Ethan Zuckerman — the gentleman we posted about earlier today — has written a smart piece for the next issue of Nieman Reports on the importance of serendipity in news consumption. As he puts it:

The number of choices an engaged citizen has for reading or watching news has exploded in recent years, and this increase may, paradoxically, mean we encounter less challenging news, and fewer foreign viewpoints, than we used to…

Serendipity is tricky to engineer. It’s difficult to provide information that’s both surprising and relates to a reader’s unstated interests. Librarians engineer serendipity in open stacks by organizing books by topic, allowing eyes to stray from the requested volume to related ones. Retailers hope to increase purchasing by making it easy to stumble upon items you were surprised to remember you “needed” — the beer display at the end of the diaper aisle is an attempt to create a serendipity for the father sent to the store for baby supplies.

For me, the dozens of bloggers I follow in my RSS reader more than fill my daily serendipity quotient — they are a constant source of interesting surprises my local paper just can’t match. That said, I’m fully aware 99.9 percent of the world doesn’t share my media consumption patterns, and for those folks the curated front page has historically been a serendipity machine.

It’s an interesting read. You can download a PDF of his piece here, or look for it in the winter issue of Nieman Reports.

This entry was written by Joshua Benton, posted on December 15, 2008 at 6:04 pm, and tagged , , , , . Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback.


One comment:

  1. Matt Thompson at 5:26 pm, December 18, 2008

    What was it Rafat Ali said?

    One thing which somehow everyone lamented yesterday: the end of serendipity, as choice in news sources and methods of consumption becomes an increasing reality. My reaction: what you people call serendipity, we call links. What you people call the homepage, we call Bloglines. What you call indepth-reporting, we call blogging a story to death. The difference is as deep as definitions. The difference is as deep as perception. The difference is the reality.

    Ethan hardly qualifies as “you people.” He’s a digital native, or a darn good impersonation. But I do think serendipity tomorrow is going to look a darn sight different than serendipity yesterday.

     

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