Like other newspapers, the Herald has seen the benefits in relying on humans over bots in running social media accounts.
— Jack Lail has a few brief videos from an ONA Nashville conference on comments and using social media as journalists.
— It’s a week old, but this Wall Street Journal article details what happens when a web site decides to give its audience the choice to turn off ads.
— Chris Anderson gives a preview of his upcoming book on business models based on free products.
