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Dallas Morning News publisher on paywall plans: “This is a big risk”

In talking about the Dallas Morning News’ plans to begin charging for digital content next month, Jim Moroney is surprisingly candid about the decision and the economics of the industry. When the publisher of the News told his staff about the decision, he said they must be prepared to be ridiculed and vilified for putting their content behind a paywall.

“This is a big risk — I’m not confident we’re going to succeed,” Moroney told me. “But we’ve got to try something. We’ve got to try different things.”

Beginning February 15, the News will beginning charging for a majority of its content across its soon-to-be-redesigned website, its iPhone app, and a forthcoming iPad app. Print subscribers will get full access to everything for $33.95 a month, while those who eschew the paper can buy a subscription to the website and apps for $16.95. What’s unclear at the moment is how exactly the digital subscription will work given that Apple’s app store doesn’t allow for subscriptions (at least not yet, but that could be changing soon).

The move is not entirely a surprise given that other large metro papers, The New York Times and the Boston Globe, are developing paywalls. It’s also less of a surprise since A.H. Belo, parent company of the News, said in 2009 that it was considering switching some of its papers to paid sites. (A plan for the Providence Journal to go all-pay appears to have been changed or pushed back.)

What will readers have to pay for? Dallasnews.com exclusive reporting, for one thing, including its scoops on the biggest show around, Dallas Cowboys football. Free stuff will include breaking news, wire stories, obits, and blogs (which, curiously, could include sports coverage of the Cowboys).

Moroney is pragmatic about the paper going to a paid model. “It’s not an over-the-cliff strategy,” he said. “If this works, great, it’ll be fantastic. If it doesn’t, we can go back to providing access at a lower price or free.”

It’s an experimental approach that marks a shifted attitude toward paid content. In 2009, Moroney was one of several newspaper executives to testify at a Senate hearing on the future of newspapers. As he put it at the time, “If The Dallas Morning News today put up a paywall over its content, people would go to The Fort Worth Star-Telegram.”

Now, though, as he sees it, the News and other papers have no choice but to change. “I don’t see impression-based advertising, the thing that paid bills for newspapers for so long, as supportable in the long run for a newspaper,” he said in our phone conversation. Moroney said he expects that pageviews will drop by half once the paywall is up, which is no small consideration given that the News has roughly 40 million pageviews a month. But even with growing pageviews and modest gains in online ad revenue in the industry, CPM prices are still low and ad inventory is up, Moroney said. And as he told Ken Doctor in a Newsonomics post last August, the days of newspapers living off the old “80/20″ rule are long gone.

Over the last few years, the News has reined in its circulation from far-flung areas (sorry, readers in Arkansas and Oklahoma), cut back third party copy sales, and increased its home delivery price, all with the idea of turning the Dallas Morning News (in all of its forms) into a product that makes money off specific, targeted audiences — rather than one that makes money on volume, Moroney said.

What the paper hopes will make the difference is a tiered system of access, from individual apps to the digital-only bundle and the full-blown subscription. In debuting an iPad app, it made sense to make all the paper’s digital offerings paid, Moroney said — otherwise, why would someone pay for an app when they can access DallasNews.com on a smartphone or tablet’s web browser? That becomes especially true as more publishers build HTML5 sites that can offer an engaging app-esque experience. “You have a website you can access with a browser that has the same look and feel of an app. How can you expect people to pay for one,” he noted, and not the other?

In its research to prepare for the site, the News found that there was willingness to pay for access to the site or various apps. While, because of the relative newness of the iPad, Moroney said he takes the data with a grain of salt, it was still positive enough to encourage the paper to create a paid strategy for its digital products.

“I don’t think we can wait,” Moroney said. “The business has enough uncertainty around it.”

                                   
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  • http://pressthink.org Jay Rosen

    Dallas.com gets a lot of scoops about the Cowboys, huh? Stuff nobody else has? Could be. But it sounds unlikely to me.

  • Chris Lopez

    The pay wall strategy will be a clear trend in 2011; it certainly will not generate significant revenue but it’s a strategy worth pursuing.

  • Rick Welch

    Paywalls are a no brainer. How does it make sense to charge for a story about the Cowboys in the print product, but give the same story away online for free? Online is just another distribution source of getting the same story out. When you mail the newspaper out through the U.S. Postal Service, you don’t give that away free. When you have a carrier deliver the newspaper, you don’t give that away free. When you deliver the story electronically online or on mobile, you should not give that away for free either. It’s more of an issue of how do you want your paid story delivered?

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  • http://vampyr.se Markus Pettersson

    I love it! Theorize all you want, but noone can’t knock it before they tried it. Good to hear that you won’t put all eggs in the same basket though, we need to try different methods to find out what works best in the new media landscape.

    Great work, Jim, and best of luck with the experiments to you and the Morning News.

  • Nick Moore

    I am not sure paywalls are such a ‘no-brainer’.
    How much do you pay for a radio story about the Cowboys? TV coverage?
    You are not giving away something for free when it is being paid for by advertisers.

    I am willing to bet that revenue from subscriptions at most newspapers is not even enough to cover the cost of producing and delivering the print product. Advertising subsidizes a chunk of that production cost as well as pays the salaries of the newsroom and provides profits. If somehow newspapers could figure out a way to deliver news and ads without the enormous production costs associated with print! Wait a minute…isn’t that what online does?

  • Arleigh Hays

    As a long-time Dallas Morning News reader/subscriber, the quality and breadth of news/content has declined so sharply that I can’t imagine paying an additional fee to read it online. I’ve gone from a daily paper to Sundays only and I am really just interested in the coupons. I’ll save my e-bucks for the New York Times.

  • Mark R

    What publishers have long failed to realize is that television long ago made the effective price for any news story $0.
    Newspapers aren’t charging for the content; they’re charging to recoup a portion of printing and delivery costs. Let’s be real here: Income from print subscriptions prices, even single-copy sales, usually don’t even cover the entire cost of printing and delivery. The only reason newspapers haven’t moved to totally free printed delivery is the outmoded ABC model that requires circulation to be “paid” to be used as a number that can be pitched to advertisers.
    Users online still pay to get their news, but they pay Apple for the “printing,” and they pay their ISP for the delivery. Television users pay Samsung for the receiver and their cable company for delivery. The content – except for the raciest, bawdiest stuff – is free. Online users won’t pay for routine, bread-and-butter content when they’re already paying for delivery, and can get the content free from someone who understands the Internet.
    Now, if the Dallas Morning News started selling bawdy, racy, bloody stuff – like HBO or beyond – they might have something.

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  • Steve

    I’m not sure who’s advising the DMN on this risky venture, but Belo should know that its very unwise to launch a paywall without having apps on multiple platforms ready to roll-out on day one. Waiting for an Android, iPad and Blackberry app is dangerous. If Belo wants to succeed in this experiment, they’ll want the cross-platform apps available on the initial roll-out. I foresee disaster; the sale of the DMN and the Paywall taken down by the end of 3Q.

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  • http://subscriptionsiteinsider.com Anne Holland

    Speaking as the publisher of paywall research, one of the reasons why newspapers are doing so badly online is that their paywalls are abysmally designed.

    The science of paywall design is fairly well evolved — content sites in many other niches have been running tests to optimize their paywall conversion rates since the late 1990s. However, newspapers as a group flout pretty much every one of the established best practices. As we explained during a recent training session for the Newspaper Association of America, newspaper paywalls currently leave considerable money on the table.

    Will fixing their paywalls bring back the good old days? Not in and of itself. But it could help to at least staunch the bleeding and give papers a little more time to figure out the content model (and platform challenges) for the future.

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