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Nieman Journalism Lab
Nieman Journalism Lab
Pushing to the future of journalism — A project of the Nieman Foundation at Harvard

The Newsonomics of do-over

Editor’s Note: Each week, Ken Doctor — author of Newsonomics and longtime watcher of the business side of digital news — writes about the economics of news for the Lab.

You remember do-overs from your childhood, right? On the playground, something went awry in a game, and you just called do-over: Reset the game, reset the clock. It’s one convenience of childhood that seldom makes it way into adult life. Yet that’s just what newspaper company owners are hoping to do in 2011. I thought of calling this post “The Newsonomics of inflection point,” but that seems too high-minded. Do-over is more apt to the emotions undergirding decision-making in early 2011.

Tuesday, in speaking to a group at USC’s Annenberg School of Communication, one graduate student heard my description of the paid-content landscape and asked a great, simple question: “I don’t understand why now, after news being free all these years, publishers now want to be paid for it. Why now?”

Indeed. Why now?

There are two reasons, I think. One’s economic, and it first got big, public voice at the Newspaper Association of America session in San Diego, two years ago this month. There Rupert Murdoch and Dean Singleton laid down the gauntlet: Google was stealing content, and readers needed to start paying. It was a public expression — pushed to the forefront by the deep recession — of what had become a private realization; the exchange rate of print ad dollars for digital ad dimes didn’t seem likely to change. Simply, there wasn’t — as far as the eye could see — enough money in digital advertising to sustain large news enterprises, long-term. The other reason is emotional: What we do is valuable, so people should pay for it — though as the grad student pointed out, most of the reader payment has gone to paper and distribution costs, not to feeding journalists.

If 2009 was a period of emotional as well as economic depression for those in the industry, 2010 was one of simmering hope, which the glimmer of tablet emergence stoked. Now, in 2011, we’ve got a convergence of factors beginning to create a new sense of where traditional news publishing may go. They may, collectively, provide an inflection point, a point at which the news industry sees itself differently and consumers are suddenly confronted by numerous paying choices. Together, these factors offer a newsonomics of do-over, the ability to unwind what many call the original sin of giving away news content for free, and creating a new business model for how news is distributed and paid for.

There are four factors that have pushed us to this point, in early 2011:

  • Tablets certify the mobile, news-anywhere era: Until recently, if you asked publishers what business they were in, they’d tell you the newspaper business — and online. It’s been a two-part business, anchored in print (still 85 percent of all revenues) and moving at glacial speed “online,” meaning desktop/laptop. The smartphone began to change that mindset, but hasn’t produced significant new revenue for news publishers, even though they’ve made efforts to create some smartphone products. It’s been the emergence of the tablet, with its promise of real new revenue, that certifies what I’ve called the News Anywhere model. Arthur Sulzberger’s outlining of that manifesto Sunday at the Digital Life Design conference in Munich is as good a statement of it as any: “Wherever people want us, we must be there. That’s our commitment to be there on the devices, including paper — paper’s fine — devices and paper for as long as people want.” Now all news publishers, some pushing forward at warp speed, others being pulled along, are moving into a true multi-platform world.
  • A metering system that says you can have your cake and eat it, too: It’s not a paywall, it’s a hurdle, says Journalism Online. Set the hurdle at 10 or 20 pageviews a month, and 80 percent or so of your visitors will never even see it. Capture half the rest of those frequent visitors, and you’re started a new digital reader stream. And, by the way, if you do it right, your digital ad revenue can keep on growing — that’s your own major hope for any ad growth at all — because your traffic won’t decrease by any more than 10 percent. In a nutshell, that’s The New York Times’ strategy, as well.
  • Apple’s push and shove: Unannounced, publishers are moving forward with what Apple has told them. Apple is pushing them to align their web access strategy with their tablet strategy, saying if you want to retain direct customer relationship and revenue, you can’t offer all this stuff for free on the desktop and just charge for the tablet. That’s the push, and the strategy is shoving publishers, both salivating for tablet revenue and afraid that the tablet will hasten print readership decline one way or the other, to align their access strategies, from print to desktop to smartphone to tablet. That’s all-access, and it’s coming to be the prevailing industry model.
  • The rise of public equity: PE owners, as evidenced by their rising influence at MediaNews, are now pushing their publishing enterprises to innovate faster, embrace mobile, and get busy with new revenue streams. The all-access, news-anywhere model is a natural for them as well, offering the potential of enough new money to build new companies of sustainable profitability — and that’s their only ticket to cash out by 2015.

Put it altogether, and the do-over looks eminently reasonable.

Yet it’s no slam dunk, and we’ve got to wonder how the theory will play out in practice. The tests are now coming fast and furious. The Wall Street Journal has switched to multi-platform, all-access pricing recently. The New York Times will do the same soon, adding its meter. News Corp.’s The Daily tests out consumer willingness to pay for a new, native news product, while Ongo seems to have stumbled out of the gate with an underwhelming presentation and too small — and haphazard — a list of initial news suppliers as it asks news consumers for $84 a year. The Dallas Morning News will lead U.S. metros into this new world. Journalism Online will power a good five to six dozen newspaper sites — most are metered, most getting ready for the tablet — by mid-year, as well.

Though it all makes good economic sense to the industry, some — how many? — consumers find work-arounds more appealing than publishers expect. As daily publishers have cut back and back, we’ve seen an explosion of new news content, from top-drawer regional startups to hundreds of native hyperlocals and Patches to great niche sports sites and more entertainment and lifestyle feature content (hello, Demand Media IPO!) than anyone can stomach. There’s lots of free news content still out there, and planning to be out there, from the Reuters and Washington Posts to the GlobalPosts and BBCs and U.S. public radio stations/websites. It will be fascinating to see how the non-paywall news suppliers organize themselves — consortiums are in discussion — to offer alternatives to this very do-over strategy.

                                   
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  • http://newsafternewspapers.blogspot.com/ Martin Langeveld

    A few concerns to add to the ones you express in the last paragraph.

    The share of online attention that newspaper websites and apps currently enjoy is still minimal – definitely less than 1 percent of all time spent online (as I’ve outlined here at Nieman in the past). That lack of traction is behind the lack of online revenue and profitability. Charging is not going to solve that problem, in fact, it can only shrink the potential audience for digital news.

    Add to that: some of the initial indications for iPad ad CPMs show much higher rates AND engagement than for traditional web ads. App ad rates and responsiveness can be enhanced even more by layering in location data to microtarget ads by demographics, location, etc.

    Some of these early results might be the result of early adopter enthusiasm, but I suspect that permanent, significant incremental CPMs are possible on tablets. And that might be the case also with HTML5 browser content on tablets.

    If that’s the case, is it possible that publishers — eager not to repeat their perceived mistakes on the web — are actually shooting themselves in the foot by charging for news on tablets? For example, if it turns out that on tablets you can get 5 times the CPM you’ve had on PC browsers (I’m just picking a number but I’ve heard higher guesses), and if the audience makes a major shift toward spending time, especially leisure time, on tablets, why put up any kind of paid-content barrier?

  • dave

    Do over?,– More like game over!

    Used to be, if you failed to anticipate major changes in your industry, you failed– and went to work for someone else.

    Here, it seems the over capacity in news and broadcast media markets in general – is just allowed to drag along, reorganizing itself with other peoples money, chasing small stories with bloated budgets.

    PE is a curse… as any financial buyers’ interest are in return on equity, not reporting a fair and unbiased investigative piece of journalism. Only a small, local approach to true news, with nonprofit news orgs, capturing large, unbiased investigative issues, will work going forward.

    This experimental DO OVER, is a waste of time and money and is just the CEO board of directors ways of buying time, until they file for reorg. themselves, after cashing out.

    there is an over capacity of news,weather and sports. No new device will recapture the magic once known. Balance sheets are over levered here as well, so there is no rescue or bailout for the industry.

    Trends favor a complete destruction and rebuild, but its too disruptive.

    Its this chase after the almighty stock price multiple that got the new orgs into this mess, as they grew big (too big ) merged to get even bigger, while losing the mandate for local news coverage.

    Why most media is HQ in the major cities, is beyond me. News happens everywhere – too big to fail is not the way of the future.SMALL IS IN

  • Ken Doctor

    Martin: Excellent points on advertising. My sense of how the metered approach will play out is that news readers will get limited (20 pages a month or so) access to news products on tablets, as well as online. Early experience with metered systems — emphasis on early — is that little traffic is lost, and the meters can be adjusted quickly if traffic loss is too great. I agree that tablet advertising — when we add state-of-the-art targeting to the mix will yield better than “online”. Much of this, I hope and I think, will come down to how good the content — deep legacy or fresh start-up — is. One way or the other, the tests are getting near and real.

  • Doug

    I don’t see any hope for paywalls, however they are conceived. Too many voices (and too many choices) exist on the desktop and the tablet for the most expensive to survive, except maybe for specialized publications like WSJ. If you take away free news, consumers will simply substitute a lesser-known up-and-coming source attempting to gain a toe hold in the news biz by giving away content. The best may no longer be free, but the good enough will always be free. I like the “game over” description. It will be interesting to see what remains when bored people with access to stories learn to report on close-proximity events convenient to describe. If opinions are as common as body parts, and everyone is part of the information stream, won’t well-written (and good) viewpoints always be free? Hint: No one paid me to write this.

  • http://www.zimbio.com Tony

    It seems many on the print side of the business look to tablets and mobile devices as an entirely new market. Instead, I view them only as new devices for digital distribution of content – some with smaller screens, some with larger, some mobile, some fixed, etc.

    The “$1 per app” economy is something truly new, enabled by the fact that it’s become remarkably easy for readers to make that small payment via Apple or their mobile bill. But upfront (and usually one time) payments of dollar bills isn’t going to fund a large scale news desk. It’s great for selling a new version of a game download or any software/service that doesn’t require staffing and costs to maintain.

    The big question for newspapers and magazine publishers is whether or not loyal readers will pay monthly subscriptions. Continuity revenue is required to earn margin on journalism staff efforts – whether from advertisements in a free model, or subscriptions in a paid model, or some combo in a hybrid.

    My take: only the most powerful brands will earn meaningful enough subscription revenue, and the rest of the publishers will need to find ways to lower costs (likely through technology) in order to profit on ad-supported models.

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  • pam

    Is there anywhere on your site that a catalogs the various experiments and their ACTUAL performance? This would be useful.

  • http://newsafternewspapers.blogspot.com/ Martin Langeveld

    Ken, you commented above: “Early experience with metered systems — emphasis on early — is that little traffic is lost, and the meters can be adjusted quickly if traffic loss is too great.”

    Problem is, little traffic is lost from what is already very little traffic, relative to where all the online attention goes (Google, Facebook, Yahoo, Youtube etc.). The lost opportunity in gaining share of attention and ad dollars is certainly not offset by the small gain in paid content revenue in metered models. NYT and JO experiences with this will tell the tale.

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