Nieman Foundation at Harvard
4 takeaways from The New York Times’ new digital strategy memo
ABOUT                    SUBSCRIBE
Nov. 16, 2011, 11 a.m.

NPR’s Infinite Player: It’s like a public radio station that only plays the kinds of pieces you like, forever

It might be a perfect match for the Internet-connected car — and evidence the network is thinking more like a digital start-up.

Screen shot of NPR's Infinite Player

In a way, radio is the perfect user interface. Turn it on, and It Just Works.

This week, NPR unveiled Infinite Player, a web app that mimics the simplicity of radio, but with a personalized twist. Press play to hear the latest NPR newscast, followed by a never-ending playlist of random feature stories. It doesn’t stop till you turn it off, just like the radio.

Optionally, click “thumbs up” or “thumbs down” while listening and a secret algorithm adapts to your preferences. If you like a science story, you’re likely to hear more science stories. (The developers won’t divulge the recipe.)

Yep, it’s like Pandora for public radio, something I wished for aloud just a few hours ago. You can try it out now in recent versions of Chrome and Safari.

Michael Yoch, NPR’s director of product development, introduced the invention this way:

If finding and listening to audio is first and foremost in your mind, we offer tons of podcasts and program audio clips. You can queue these stories up on a playlist to run consecutively, or just hunt around individually to find the ones you want. You can even sync your playlist across browsers. All this requires a lot of the user’s attention.

That model works very well for some people in some cases; but it’s a far cry from the roots of radio in which the listener simply hits a button and listens.

Yoch writes about the difference between engaged and distracted listening. You can guess which of those two is a bigger challenge for public radio these days. He said he took a cue from personalization products like Zite, Flipboard, and YouTube’s LeanBack, all of which helps users wade through an ocean of content to find just what they like.

“Last winter we spent a chunk of time thinking about how to make NPR available more ‘ubiquitously’, the real focus of which was determining the critical components of a successful NPR experience and ways we might deliver them more uniformly across platforms,” Yoch said in an email.

The player is also able to pull in stories from local stations who expose their data to NPR’s API, heading off concerns about so-called digital bypass (a topic I have written about before). The current version of the player can’t mix and match national-local content, but Yoch released customized players for KQED, Michigan Radio, and KPLU.

Infinite Player is a product of NPR’s culture of rapid iteration and a peek into the future of radio. The project came together in one-and-a-half development cycles — that is, about two weeks plus a few extra days to squash bugs.

And it’s not a product release in the traditional sense, said Kinsey Wilson, NPR’s general manager of digital media. “It’s not nearly as baked as something we would launch even as a beta project. But it’s a way to do some rapid innovation and see if we’re even close to the mark and how people react to it,” he told me, echoing some of the language web developers use to describe the lean startup model or the Minimum Viable Product.

It could be released as an official product eventually, he said, once NPR figures out how and where consumers would use it.

“What kind of devices does this make sense on?” he said. “This could make sense in a car, conceivably, at some point down the line. It might make sense on your iPhone. It might be on a tablet.”

Sounds like the perfect task for the product manager of “connected cars,” an extremely intriguing job posting that surfaced on NPR’s website a few weeks ago. The posting calls for someone who can “create innovative new NPR connected car applications” and “identify partnership opportunities with car manufacturers, connected car platform manufacturers, and aftermarket specialists that will advance the goals and mission of NPR and its member stations.” (Wilson would not talk about the position, except to say that we can expect more news in a few months.)

Terrestrial radio perseveres because people still drive — NPR’s largest (and most captive) audience on any given day is commuting to from work. But Internet radio poses a serious threat.

“The monopoly advantage of the radio tower will begin to fade,” warned ex-CEO Vivian Schiller following her unceremonious departure this spring. “New digital-only startups will enter the marketplace in audio, and you will find yourselves longing for the days when the competition was that public radio station that overlapped with your broadcast signal.”

That may well be the way NPR — and any big news organization disrupted by technology — will remain relevant: by acting a lot more like a digital start-up.

POSTED     Nov. 16, 2011, 11 a.m.
Show comments  
Show tags
Join the 15,000 who get the freshest future-of-journalism news in our daily email.
4 takeaways from The New York Times’ new digital strategy memo
With a renewed focus on subscriptions, the Times believes it can double its digital revenue to $800 million in 2020.
Get AMP’d: Here’s what publishers need to know about Google’s new plan to speed up your website
The speed gains are very real. But do publishers want to trade in the open space of what we’ve known as the web for yet another platform they have little control over?
The Longest Shortest Time brings listeners’ voices into its podcast with a dedicated app
The app is built on WNYC tech that allows listeners to upload audio directly.
What to read next
What happened after 7 news sites got rid of reader comments
Recode, Reuters, Popular Science, The Week, Mic, The Verge, and USA Today’s FTW have all shut off reader comments in the past year. Here’s how they’re all using social media to encourage reader discussion.
699Facebook woos journalists with Signal, a dashboard to gather news across Facebook and Instagram
Signal helps journalists find, source, and embed content from Facebook and Instagram.
567Facebook rolls out new tools to help reporters share their work (and choose who sees it)
Facebook is making an app that was previously only for celebrities and other public figures available to journalists with verified profiles.
These stories are our most popular on Twitter over the past 30 days.
See all our most recent pieces ➚
Fuego is our heat-seeking Twitter bot, tracking the links the future-of-journalism crowd is talking about most on Twitter.
Here are a few of the top links Fuego’s currently watching.   Get the full Fuego ➚
Encyclo is our encyclopedia of the future of news, chronicling the key players in journalism’s evolution.
Here are a few of the entries you’ll find in Encyclo.   Get the full Encyclo ➚
Plaza Pública
Chicago Tribune
Conde Nast
Ann Arbor News
Chi-Town Daily News
Investigative News Network
St. Louis Globe-Democrat
El Faro
The Miami Herald