HOME
          
LATEST STORY
What we know (and don’t know) about the plan to make San Diego’s daily a nonprofit
ABOUT                    SUBSCRIBE
Jan. 13, 2012, 11 a.m.

Craig Newmark: Fact-checking should be part of how news organizations earn trust

The Craigslist founder argues that even though fact checking can be time-consuming and expensive, it’s worth the investment.

Okay, I’m not in the news business, and I’m not going to tell anyone how to do their job. However, it’d be good to have news reporting that I could trust again, and there’s evidence that fact checking is an idea whose time has come.

This results from smart people making smart observations, at two recent conferences about fact checking, one run by Jeff Jarvis at CUNY (with me involved) and a more recent one at the New America Foundation. I’ve surfaced the issue further by carefully circulating a prior version of this paper.

Restoring trust to the new business via fact checking might be an idea whose time has come. It won’t be easy, but we need to try.

Fact checking is difficult, time consuming, and expensive, and it’s difficult to make that work in current newsrooms. There are Wall Street-required profit margins, and the intensity of the 24×7 news cycle. The lack of fact checking becomes obvious even to guys like me who aren’t real smart.

It’s worse when, say, a cable news reporter interviews a public figure, and that figure openly lies, and the reporter is visibly conflicted but can’t challenge the public figure. That’s what Jon Stewart calls the “CNN leaves it there” problem, which may have become the norm. When such interviews are run again and quoted, that reinforces the lie, and that’s real bad for the country.

Turns out that The New York Times just asked “Should The Times Be a Truth Vigilante?” That’s a much more pointed version of the question I’ve previously posed. The comments are overwhelming, like “isn’t that what journalists do?” and the more succinct “duh.”

For sure, there are news professionals trying to address the problem, like the folks at Politifact and Factcheck.org. We also see great potential at American Public Media’s Public Insight Network; with training in fact checking, their engaged specialist citizens might become a very effective citizen fact-checking network. (This list is far from complete.)

My guess is that we’ll be seeing networks of networks of fact checkers come into being. They’ll provide easily available results using multiple tools like the truth-goggles effort coming from MIT, or maybe simple search tools that can be used in TV interviews in real time.

Seems like a number of people in journalism have similar views. Here’s Craig Silverman from Poynter reporting recent conferences. Silverman and Ethan Zuckerman had a really interesting discussion regarding the consequences of deception:

That brings me to the final interesting discussion point: the idea of consequences. Can fact checking be a deterrent to, or punishment for, lying to the public?

“I’m surprised we’re not talking about how fact checking could reduce misinformation in the long term by creating consequences, creating punishment,” said Harvard’s Ethan Zuckerman at the DC event.

I’m an optimist, and hope that an apparent surge of interest in fact checking is real. Folks, including myself, have been pushing the return of fact checking for some months now, and recently it’s become a more prominent issue in the election.

Again, this is really difficult, but necessary. I feel that the news outlets making a strong effort to fact-check will be acting in good faith and trustworthy, and profitable. However, this seems like a good way to start restoring trust to the news business.

Craig Newmark is the founder of craigslist, the network of classified ad sites, and craigconnects, an organization to connect and protect organizations doing good in the world.

POSTED     Jan. 13, 2012, 11 a.m.
SHARE THIS STORY
   
Show comments  
Show tags
 
Join the 15,000 who get the freshest future-of-journalism news in our daily email.
What we know (and don’t know) about the plan to make San Diego’s daily a nonprofit
If it works, it’s a model that could be replicated in cities across the country. But it needs IRS approval first.
Watching what happens: The New York Times is making a front-page bet on real-time aggregation
A new homepage feature called “Watching” offers readers a feed of headlines, tweets, and multimedia from around the web.
Better together: How two St. Louis nonprofit newsrooms are learning to thrive as one outlet
St. Louis Public Radio and the St. Louis Beacon joined forces last December. Now, after a summer covering the protests in Ferguson, the combined newsroom is hitting its stride.
What to read next
727
tweets
When it comes to chasing clicks, journalists say one thing but feel pressure to do another
Newsroom ethnographer Angèle Christin studied digital publications in France and the U.S. in order to compare how performance metrics influence culture.
725Wearables could make the “glance” a new subatomic unit of news
“The audience wants to go faster. This can’t be solved with responsive design; it demands an original approach, certainly at the start.”
661Designer or journalist: Who shapes the news you read in your favorite apps?
A new study looks at how engineers and designers from companies like Storify, Zite, and Google News see their work as similar — and different — from traditional journalism.
These stories are our most popular on Twitter over the past 30 days.
See all our most recent pieces ➚
Encyclo is our encyclopedia of the future of news, chronicling the key players in journalism’s evolution.
Here are a few of the entries you’ll find in Encyclo.   Get the full Encyclo ➚
Demand Media
Semana
Next Door Media
Newsday
The Tyee
Texas Tribune
American Public Media
Mashable
Craigslist
WikiLeaks
Alaska Dispatch
Futurity