Nieman Foundation at Harvard
America’s Test Kitchen, “the Consumer Reports of cooking,” wants to grow to new platforms
ABOUT                    SUBSCRIBE
April 27, 2012, 10:34 a.m.

Who or what exactly is The New York Times’ R&D Ventures?

The team responsible for the The New York Times Co.’s new Ricochet advertising product was spun off from the R&D Lab.

The New York Times Co. took the lid off a new advertising product Thursday with the introduction of Ricochet, which lets companies fuse their brand messages onto sharable NYT Co. content. Using the service, companies can create custom links to New York Times stories they select; the links take readers to a version of the story where the ads on the page are all for the company. It’s a new kind of targeted advertising: Companies select which stories they want to be associated with, then figure out the ways they want to deliver it: tweet, Facebook post, newsletter, or more.

Ricochet will be available on a handful of sites within the Times Company’s stable of properties including,,, and The first advertiser to use the program is SAP, and you can get a sense of what Ricochet does here (compare it with the same page without the customized link). Pricing for the product will depend on the duration of a campaign and will be sold through the sales staffs at the respective NYT Co. brands.

But beyond an interesting advertising idea, Ricochet is being run out of an interesting new structural idea at NYT HQ. It’s part of a newly formed unit called R&D Ventures, a spin-off from the Times Company’s R&D Lab, a unit we’ve written a lot about. Michael Zimbalist, vice president of research and development operations for the Times Co., told me the new group is a more commercially minded extension of the R&D Lab that focuses on “how to scale and monetize, instead of what does a new user experience look like, or how does content evolve into new spaces.” In other words, the R&D Lab thinks of something new; R&D Ventures works to turn it into a product.

It’s a small group — a handful of people, Zimbalist says — with experience in product development, sales, business development, and other areas. While Ricochet’s been in development since last year, the Ventures group was formed more recently. Zimbalist told me the R&D Lab and R&D Ventures would work almost like a relay team: If an idea from the lab seems like it could find a broader audience (and make money), the baton will be handed off to Team Ventures to bring it to market. “When we contemplate the future of media and marketing, we actually build examples of what we’re thinking about,” Zimbalist said. But the R&D Lab’s work still focuses a bit more on the theoretical — thinking about ideas that might be two years out, not that might be shipped as a new service or feature within months.

That’s basically the story of how Ricochet, and R&D Ventures came to life. Ricochet is rooted in Project Cascade, a time-based visualization of how Times stories move across Twitter. Cascade shows how a story rises and falls, the people who drive pick-up of certain links, the time it takes for a story to come down to earth, all plotted across a graph that makes the social media universe look a bit like an actual universe.

By studying the life of Times stories they discovered something interesting: Companies and consumer brands were tweeting a lot of their work. That’s how they identified the opportunity to transform Cascade into a marketing tool. As part of running Ricochet, companies also get access to a version of Cascade for their own analytics so they can assess their campaigns. With many companies producing content directly for consumers, outlets like the Times can help by providing relevant, authoritative content that doesn’t feel overtly marketing-y, ZImbalist said. “Brands are becoming publishers and developing their own content strategies,” he said.

The story of Ricochet should sound somewhat familiar. Around two years ago, the Times was developing a prototype for social news reader that it eventually moved over to Betaworks. Working in conjunction with ex-Times staff, Betaworks later launched Zimbalist said they learned from that experience that there are costs and benefits to developing in-house versus outside the company that depend on what’s being built. While ZImbalist wouldn’t discuss any future projects coming out of the R&D Ventures pipeline, he said it’s important that they’re ready to iterate new products when the time comes.

“I think we learned from [] that in order to bring a new product to market, it needed a focused team of entrepreneurially inclined people who were both technically inclined and business inclined,” Zimbalist said.

POSTED     April 27, 2012, 10:34 a.m.
Show comments  
Show tags
Join the 15,000 who get the freshest future-of-journalism news in our daily email.
America’s Test Kitchen, “the Consumer Reports of cooking,” wants to grow to new platforms
“We’d like to move to other platforms, particularly as we see the changes in how people consume television.”
A program from Poynter and ONA is helping foster a community of female leaders in digital media
The Women’s Leadership Academy provides camaraderie and concrete advice beyond a bundle of platitudes.
Come talk ad blockers with Nieman Lab and a set of experts in New York
We’re having our first event in New York City with industry leaders: Wednesday, December 2 at 6 p.m.
What to read next
How one blog helped spark The New York Times’ digital evolution
“I certainly had editors tell me that I shouldn’t be wasting my time on Bird Week. But that was the best part of City Room…We were like unsupervised children.”
572News outlets left and right (and up, down, and center) are embracing virtual reality technology
Among those experimenting is The Wall Street Journal, which plans to open source its 360-degree mobile video and VR technology and hopes to turn VR into more of a mainstay of its storytelling.
502Podcasting in 2015 feels a lot like blogging circa 2004: exciting, evolving, and trouble for incumbents
The same trends we saw a decade ago — professionalization on one hand, platformization on the other — sure seem to be playing out again.
These stories are our most popular on Twitter over the past 30 days.
See all our most recent pieces ➚
Encyclo is our encyclopedia of the future of news, chronicling the key players in journalism’s evolution.
Here are a few of the entries you’ll find in Encyclo.   Get the full Encyclo ➚
Gotham Gazette
Voice of San Diego
The Weekly Standard
The Nation
The New Republic
Honolulu Civil Beat