A previous version of this story included screenshots (without identifying information) of reactions to the group’s closure. These have been removed.Moderating an 18,000-person Facebook group is probably close to a full-time job, especially when its members have little in common beyond being mothers and contentious topics like breastfeeding, circumcision, and sleep training keep coming up and causing fights.
Her post included a list of ways that members of the Facebook group can continue to engage with Longest Shortest Time — including by joining one of dozens of listener-generated subgroups. “These groups are smaller and more true to the intimate experience we strive to provide,” she explained. Other options: commenting on the blog, following the official Facebook page, and answering the question of the week.
A Longest Shortest Time dads’ group, with “just” 1,294 members, remains up and running and moderated by Longest Shortest Time staff. (One dad reacting to the closure of the moms’ group on Monday: “My wife was saying something about the mom’s group becoming a shit-show and wanted to know if she could hang out with us guys…I said no, this is Dad stuff. I have to have something of my own…”)
“We gave this decision an enormous amount of thought,” Frank told me. “We are so pleased with how quickly the group has grown. But along with that growth comes a pretty time-consuming responsibility to keep the tone on-brand and safe for everyone. At the same time that things got a little off-track in the group, I doubled my output and went from a new show every other week, to weekly. We have a tiny budget and a 2-person staff, including me. The math is pretty obvious. We considered all kinds of iterations, including increasing our number of volunteer moderators. But we couldn’t figure out a way to do this that wouldn’t require moderators needing to check in with us often.”
Frank’s post generated hundreds of responses over the weekend, ranging from outrage to understanding.
The members of the group were not all podcast listeners; a fair number came to it simply because people like parenting-related Facebook groups. The most recent controversy in the group was over a Target onesie that devolved into an argument over gender norms, sexualization of infants, and excess political correctness. It was only the most recent example on the board of a post where a moderator had to step in.One of The Longest Shortest Time’s biggest goals has been to build community around the podcast. After being canceled by WNYC, the podcast was picked up by Midroll’s Earwolf network and new weekly episodes (up from every other week at WNYC) began in January.
Frank has been working to expand the listenership of Longest Shortest Time, stressing that it’s not just for parents and certainly not just for mothers: Rather, the show is intended to be about families, and recent episodes have focused on topics from abortion to a man getting a mock C-section. In light of those goals, it’s possible that the massive Facebook group was becoming a distracting nuisance or even a liability for the show.
“It basically came down to, do we throw our weight behind the show or the group?” Frank told me. “And it had to be the show.”