The year of resilience

“It would be understandable for journalists to retreat altogether from engaging with people online, in an attempt at self protection. This would however help these antagonists achieve their goals of undermining trust in journalism and reporting.”

In 2018, journalists will continue to face threats from antagonists who — for political motivations, driven by a desire to create chaos, or both — are trying to disrupt and distract them from their work.

Fortunately, journalists will be able to respond to these threats more effectively in the coming year, thanks to an increased level of support and preparation from their newsrooms.

Among other things, senior newsroom editors will:

— create new provisions and training that help protect staff against doxing, harassment, and threats

— learn to recognize symptoms of secondary trauma and PTSD in their colleagues, and share that information widely

— be much more careful about amplifing members of extremist fringe groups, who often mask their true beliefs in return for access and soft-focus profiles

— increase the diversity of the newsroom, thereby increasing the number of people among the staff who have experienced such abuse and antagonism, and can be tasked as part of their job to help design effective responses

— make sure that everyone is aware that a casual email, a seemingly off-the-record phone conversation, or an offhand chat in a bar, might be a part of a deliberate sting to discredit the organization and get the journalist fired

— share lessons and best practices with other organizations, in order to develop stronger responses

Freelancers, who act in the name of the organization but with far fewer protections, will also be covered by this work.

At the same time, journalists will learn how to balance these actions with the need to continue to engage with, and listen to, their actual communities.

In the face of such attacks, it would be understandable for journalists to retreat altogether from engaging with people online, in an attempt at self protection. This would however help these antagonists achieve their goals of undermining trust in journalism and reporting, by further distancing journalists from the lived experiences of their audiences.

Thankfully, there are now tools (including ours) that encourage audience engagement in more flexible and protected spaces than social media platforms, tools that help journalists build deeper connections with the communities that they serve, while being less vulnerable to abuse. By creating strong bonds with their communities, we will also see community members step up to help in the fight against these negative forces.

In 2018, we can expect the efforts of the antagonists to increase. This is the year that journalism responds by taking these threats seriously, and by learning how to protect itself.

Andrew Losowsky is the project lead of The Coral Project at Mozilla.

Rachel Schallom   Better design helps differentiate opinion and news

Monique Judge   Letting black women tell their own stories

Jesse Holcomb   Information disorder, coming to a congressional district near you

Burt Herman   Things get real

Craig Newmark   Working together toward sustainable solutions

Errin Haines Whack   At the ballot, it’s time to count black women

Andrew Haeg   The year journalists become relationship builders

Amy Webb   Listen to weak signals

Manoush Zomorodi   Self-help as a publishing strategy

Mi-Ai Parrish   Blockchain and trust

José Zamora   Revenue-first journalism

Nicholas Quah   Stop talking trash about young people

Ståle Grut   Reclaiming audience interaction from social networks

Trushar Barot   The Jio-fication of India

Tracie Powell   The muting of underserved voices

Ruth Palmer   Risks will grow for news subjects — especially minorities

Joanne McNeil   Gatekeeping the gatekeepers

Carlos Martínez de la Serna   The new journalism commons

Vivian Schiller   Pivot to tomorrow

Matt Boggie   The intellectual equivalent of the Dead Sea

Miguel Castro   The arrival of the impact producer

Michael Kuntz   The only pivot that might work

Ariana Tobin   Too tired to tap

Mary Walter-Brown   Show a little vulnerability

Andrew Ramsammy   The year ownership mattered

Usha Sahay   Wallets get opened

L. Gordon Crovitz   Serving readers over advertisers

Corey Johnson   The pro-fact resistance

Michelle Garcia   Navigating journalistic transparency

Jamie Mottram   From pageviews to t-shirts

Jake Levine   The return to now

Matt DeRienzo   A recession, then a collapse

Kathleen McElroy   Building a news video experience native to mobile

Carrie Brown-Smith   Transparency finally takes off

Lam Thuy Vo   Breaking free from the tyranny of the loudest

Dan Newman   A return to trust

Alastair Coote   The year of self-improvement

Tanya Cordrey   Finally, the seeds of radical reinvention

Renée Kaplan   The year of quiet adjustments (shhh)

Jessica Parker Gilbert   Design connects storytelling and strategy

Kyle Ellis   Let’s build our way out of this

Almar Latour   Conquering calm

C.W. Anderson   The social media apocalypse

Jacqui Cheng   Retailers move into content

Pablo Boczkowski   The rise of skeptical reading

Dheerja Kaur   Fun with subscription products

Christopher Meighan   Passive partnership is in the rearview

Amie Ferris-Rotman   More female reporters abroad (please)

Sarah Marshall   Loyalty as the key performance indicator

Mike Caulfield   Refactoring media literacy for the networked age

Lucas Graves   From algorithms to institutions

Sally Lehrman   Trust comes first

Alexios Mantzarlis   Moving fake news research out of the lab

Caitria O'Neill   The new court of public opinion

Raju Narisetti   Mirror, mirror on the wall

Nancy Watzman   Know thy TV

Pete Brown   Push alerts, personalized

Borja Echevarría   TV goes digital, digital goes TV

Federica Cherubini   The rise of bridge roles in news organizations

Betsy O'Donovan and Melody Kramer   Skepticism and narcissism

Aron Pilhofer   We can’t leave the business to the business side any more

Dannagal G. Young   Stop covering politics as a game

Rodney Benson   Better, less read, and less trusted

Rachel Davis Mersey   AI, with real smarts

Juleyka Lantigua-Williams   Women of color will reclaim and monetize our time

Francesco Marconi   The year of machine-to-machine journalism

Alfred Hermida   Going beyond mobile-first

Nikki Usher   The year of The Washington Post

Sam Ford   The year of investing in processes

Tanzina Vega   It’s time for media companies to #PassTheMic

Jennifer Choi   Standing up for us and for each other

Jarrod Dicker   Honesty in advertising

Rubina Madan Fillion   Unlocking the potential of AI

Niketa Patel   Live journalism comes of age

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Jennifer Coogan   The future is female

Alan Soon   The rise of start of psychographic, micro-targeted media

Michelle Ferrier   The year of the great reckoning

Valérie Bélair-Gagnon   Seeking trust in fragmented spaces

Zizi Papacharissi   Women come back

Jared Newman   Venture funding and digital news don’t mix

Cory Haik   Suffering from realness, pivoting to impact

Kim Fox   Audience teams diversify their approach

Luke O'Neil   The end is already here

Evie Nagy   Pivot to mobile video frustration

Rodney Gibbs   Tech workers turn to journalism

Jassim Ahmad   Thriving on change

Julia Beizer   A longer view on the pivot

Dan Shanoff   You down with OTT? (Yeah, DTC)

Damon Krukowski   Reviving the alt-weekly soul

Matt Carlson   Attacks on the press will get worse

Cindy Royal   Your journalism curriculum is obsolete

Rasmus Kleis Nielsen   The Snapchat scenario and the risk of more closed platforms

Mary Meehan   Real lives are at stake in rural areas

Edward Roussel   Eyes, ears, and brains

Pia Frey   Address users as individuals

Mira Lowe   The year of the local watchdog

Tim Carmody   Watch out for Spotify

Susie Banikarim   R.I.P. Pivot to Video (2017–2017)

Kawandeep Virdee   Zines had it right all along

Nathalie Malinarich   Peak push

Ernst-Jan Pfauth   Publishing less to give readers more

An Xiao Mina   Memes and visuals come to the fore

Mandy Velez   texting is lit rn, fam

Frédéric Filloux   External forces

Feli Sánchez   The year for guerrilla user research

P. Kim Bui   The reckoning is only beginning

Vanessa K. DeLuca   Women’s voices take center stage

Debra Adams Simmons   And a woman shall lead them

Ray Soto   VR reaches the next level

Caitlin Thompson   Podcasting models mature and diversify

Monika Bauerlein   The firehose of falsehood

Umbreen Bhatti   The trust problem isn’t new

Charo Henríquez   Training is an investment, not an expense

Rick Berke   Value is the watchword

Steve Grove   The midterms are an opportunity

Sam Sanders   Shine the light on ourselves

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Richard J. Tofel   The platforms’ power demands more reporters’ attention

Corey Ford   The empire strikes back

Claire Wardle   Disinformation gets worse

Sydette Harry   Listen to your corner and watch for the hook

Elizabeth Jensen   Show your work

Andrew Losowsky   The year of resilience

Kinsey Wilson   Facebook and Google: Help out or pay up

Neha Gandhi   Filler killers

Matt Thompson   Here come the attention managers

Doris Truong   Computer vision vs. the Internet vigilantes

Will Sommer   The year local media gets conservative

Cristina Wilson   The year of the Instagram Story

Juliette De Maeyer   A responsible press criticism

Bill Keller   A growing turn to philanthropy

Marie Gilot   No assholes allowed

Sue Schardt   Jump the niche

Amy King   Let’s amplify visual voice

Joyce Barnathan   It will be harder to bury the news

Hannah Cassius   The year of the echo-chamber escapists

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

Jim Brady   With the people, not just of the people

Joanne Lipman   Journalists inventing revenue streams

Emma Carew Grovum   Newsroom culture becomes a priority

Eric Ulken   The year local publishers get smart(er) about change

Paul Ford   Go global

John Keefe   Scooped by AI

S. Mitra Kalita   The arc of news and audience

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

Laura E. Davis   Writing answers before you know the question

Raney Aronson-Rath   Transparency is the antidote to fake news

Justin Kosslyn   The year journalists become digital security experts

Daniel Trielli   The rich get richer, the poor scramble

Mariano Blejman   News games rule

Lanre Akinola   Making noise is not a strategy

Kristen Muller   The year of the voter

Felix Salmon   Covering bitcoin while owning bitcoin

Julia B. Chan   Looking for loyalty in all the right places

David Skok   Finding an information-life balance

Basile Simon   We need better career paths for news nerds

Jim Moroney   Newspapers have to be good enough for readers to pay for

Yvonne Leow   The rise of video messaging

Nushin Rashidian   Publishers seek ad dollar alternatives

Hossein Derakhshan   Television has won

Mariana Moura Santos   Think local, act global

Heather Bryant   Building the ecosystems for collaboration

Eric Nuzum   Beyond the narrative arc

Tamar Charney   We get serious about algorithms

Alice Antheaume   Are you fluent in AI?

Emily Goligoski   Looking beyond news for inspiration

Brian Lam   Sketchy ethics around product reviews

Mario García   Storytelling finally adapts to mobile

Imaeyen Ibanga   Longform video leads the way

Jennifer Brandel and Mónica Guzmán   The editorial meeting of the future

Taylor Lorenz   Social and media will split

Kelsey Proud   No, no, no

Molly de Aguiar   Good journalism won’t be enough

Sara M. Watson   Feeds will open up to new user-determined filters

Adam Thomas   Sharing is caring: The year of the mentor