We can’t leave the business to the business side any more

“Journalists are the reason people pay for news in the first place. We are the product. The problem is, we’re still producing a 19th-century product and selling to a 21st-century audience, with predictable results.”

This might be more hope than prediction, but 2018 will be the year journalists stop waiting for someone else to save journalism.

Despite the recent success of The Washington Post and The New York Times, the news business remains in financial free fall — particularly at the local and regional level. And this at a time of relative economic prosperity, which is all the more worrying.

I don’t have to remind anyone here what the death of local news could mean for democracy. But for journalists, this crisis is existential. Marketing managers and sales executives can always find something else to sell or market. When the local paper in a one-paper town is gone without anything to take its place…well, that’s a future we simply can’t allow to happen.

I don’t know a single journalist who got into the business to spend time learning about ad models, paywalls, funnels, and the like. But that’s exactly what has to happen, and soon.

After all, journalists are the reason people pay for news in the first place. We are the product. The problem is, we’re still producing a 19th-century product and selling to a 21st-century audience, with predictable results. That has to change, and journalists need to be the ones driving that change.

I am seeing some small, but significant, steps in this direction: Two journalists, Natalie Hanman and Amanda Michel, grew The Guardian’s membership program from a few thousand to nearly 800,000 paying supporters in a year. The New York Times will soon be led by journalist A.G. Sulzberger, who, from the 2014 Innovation Report on, has brought much more of a business focus to the newsroom.

The Washington Post recently appointed a product editor as a way to bring the newsroom and business side closer together. Product management is a subject now taught in journalism schools and discussed at just about every conference I’ve attended at over the past 12 months.

All of this is good, just not nearly enough. Leaving the business of news to the business side is a luxury newsrooms can’t afford much longer.

Aron Pilhofer is the James B. Steele Chair in Journalism Innovation at Temple University.

Miguel Castro   The arrival of the impact producer

Rodney Benson   Better, less read, and less trusted

Kathleen McElroy   Building a news video experience native to mobile

Rodney Gibbs   Tech workers turn to journalism

Sydette Harry   Listen to your corner and watch for the hook

Kawandeep Virdee   Zines had it right all along

C.W. Anderson   The social media apocalypse

Burt Herman   Things get real

Heather Bryant   Building the ecosystems for collaboration

Imaeyen Ibanga   Longform video leads the way

Mira Lowe   The year of the local watchdog

Eric Nuzum   Beyond the narrative arc

Trushar Barot   The Jio-fication of India

Errin Haines   At the ballot, it’s time to count black women

Julia B. Chan   Looking for loyalty in all the right places

Caitria O'Neill   The new court of public opinion

Andrew Ramsammy   The year ownership mattered

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

Mario García   Storytelling finally adapts to mobile

Rubina Madan Fillion   Unlocking the potential of AI

Mandy Velez   texting is lit rn, fam

Frédéric Filloux   External forces

Francesco Marconi   The year of machine-to-machine journalism

Mi-Ai Parrish   Blockchain and trust

Emma Carew Grovum   Newsroom culture becomes a priority

Dheerja Kaur   Fun with subscription products

Jennifer Brandel and Mónica Guzmán   The editorial meeting of the future

Christopher Meighan   Passive partnership is in the rearview

Rachel Davis Mersey   AI, with real smarts

Jim Brady   With the people, not just of the people

Edward Roussel   Eyes, ears, and brains

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Umbreen Bhatti   The trust problem isn’t new

Nushin Rashidian   Publishers seek ad dollar alternatives

Charo Henríquez   Training is an investment, not an expense

Basile Simon   We need better career paths for news nerds

Dan Shanoff   You down with OTT? (Yeah, DTC)

Felix Salmon   Covering bitcoin while owning bitcoin

Elizabeth Jensen   Show your work

Pia Frey   Address users as individuals

Tracie Powell   The muting of underserved voices

Ernst-Jan Pfauth   Publishing less to give readers more

Doris Truong   Computer vision vs. the Internet vigilantes

AX Mina   Memes and visuals come to the fore

Tim Carmody   Watch out for Spotify

Jesse Holcomb   Information disorder, coming to a congressional district near you

Mary Walter-Brown   Show a little vulnerability

Rick Berke   Value is the watchword

Dannagal G. Young   Stop covering politics as a game

Lanre Akinola   Making noise is not a strategy

Monique Judge   Letting black women tell their own stories

Tamar Charney   We get serious about algorithms

Sara M. Watson   Feeds will open up to new user-determined filters

Kim Fox   Audience teams diversify their approach

Almar Latour   Conquering calm

Jennifer Coogan   The future is female

Adam Thomas   Sharing is caring: The year of the mentor

Marie Gilot   No assholes allowed

Joanne McNeil   Gatekeeping the gatekeepers

Jamie Mottram   From pageviews to t-shirts

Gordon Crovitz   Serving readers over advertisers

Jake Levine   The return to now

Ray Soto   VR reaches the next level

Vanessa K. DeLuca   Women’s voices take center stage

Evie Nagy   Pivot to mobile video frustration

Matt Thompson   Here come the attention managers

Betsy O'Donovan and Melody Kramer   Skepticism and narcissism

Raju Narisetti   Mirror, mirror on the wall

Craig Newmark   Working together toward sustainable solutions

Jessica Parker Gilbert   Design connects storytelling and strategy

Julia Beizer   A longer view on the pivot

Ruth Palmer   Risks will grow for news subjects — especially minorities

Usha Sahay   Wallets get opened

Tanya Cordrey   Finally, the seeds of radical reinvention

Ståle Grut   Reclaiming audience interaction from social networks

Andrew Haeg   The year journalists become relationship builders

Mike Caulfield   Refactoring media literacy for the networked age

Sam Sanders   Shine the light on ourselves

Rachel Schallom   Better design helps differentiate opinion and news

Ariana Tobin   Too tired to tap

Paul Ford   Go global

Matt Boggie   The intellectual equivalent of the Dead Sea

Alastair Coote   The year of self-improvement

Nikki Usher   The year of The Washington Post

Emily Goligoski   Looking beyond news for inspiration

Cindy Royal   Your journalism curriculum is obsolete

Michelle Garcia   Navigating journalistic transparency

Pete Brown   Push alerts, personalized

Niketa Patel   Live journalism comes of age

Alan Soon   The rise of start of psychographic, micro-targeted media

Nicholas Quah   Stop talking trash about young people

Mariano Blejman   News games rule

Kelsey Proud   No, no, no

Richard Tofel   The platforms’ power demands more reporters’ attention

Will Sommer   The year local media gets conservative

Lucas Graves   From algorithms to institutions

Eric Ulken   The year local publishers get smart(er) about change

Michelle Ferrier   The year of the great reckoning

Corey Johnson   The pro-fact resistance

Mary Meehan   Real lives are at stake in rural areas

Bill Keller   A growing turn to philanthropy

Raney Aronson-Rath   Transparency is the antidote to fake news

Yvonne Leow   The rise of video messaging

Daniel Trielli   The rich get richer, the poor scramble

Feli Sánchez   The year for guerrilla user research

Borja Echevarría   TV goes digital, digital goes TV

Joyce Barnathan   It will be harder to bury the news

Hannah Cassius   The year of the echo-chamber escapists

Mariana Moura Santos   Think local, act global

Juliette De Maeyer   A responsible press criticism

Neha Gandhi   Filler killers

Caitlin Thompson   Podcasting models mature and diversify

Michael Kuntz   The only pivot that might work

Taylor Lorenz   Social and media will split

Joanne Lipman   Journalists inventing revenue streams

Kinsey Wilson   Facebook and Google: Help out or pay up

Susie Banikarim   R.I.P. Pivot to Video (2017–2017)

Brian Lam   Sketchy ethics around product reviews

Jacqui Cheng   Retailers move into content

Corey Ford   The empire strikes back

Jarrod Dicker   Honesty in advertising

Kristen Muller   The year of the voter

Amy Webb   Listen to weak signals

Rasmus Kleis Nielsen   The Snapchat scenario and the risk of more closed platforms

Jennifer Choi   Standing up for us and for each other

Juleyka Lantigua   Women of color will reclaim and monetize our time

Alexios Mantzarlis   Moving fake news research out of the lab

John Keefe   Scooped by AI

Alice Antheaume   Are you fluent in AI?

Nancy Watzman   Know thy TV

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Zizi Papacharissi   Women come back

Dan Newman   A return to trust

Sam Ford   The year of investing in processes

Tanzina Vega   It’s time for media companies to #PassTheMic

Sally Lehrman   Trust comes first

Claire Wardle   Disinformation gets worse

Jim Moroney   Newspapers have to be good enough for readers to pay for

Nathalie Malinarich   Peak push

Carlos Martínez de la Serna   The new journalism commons

P. Kim Bui   The reckoning is only beginning

Manoush Zomorodi   Self-help as a publishing strategy

Federica Cherubini   The rise of bridge roles in news organizations

Carrie Brown-Smith   Transparency finally takes off

Lam Thuy Vo   Breaking free from the tyranny of the loudest

Steve Grove   The midterms are an opportunity

Sarah Marshall   Loyalty as the key performance indicator

Cory Haik   Suffering from realness, pivoting to impact

Renée Kaplan   The year of quiet adjustments (shhh)

Sue Schardt   Jump the niche

José Zamora   Revenue-first journalism

Molly de Aguiar   Good journalism won’t be enough

Pablo Boczkowski   The rise of skeptical reading

Monika Bauerlein   The firehose of falsehood

Vivian Schiller   Pivot to tomorrow

Justin Kosslyn   The year journalists become digital security experts

Jared Newman   Venture funding and digital news don’t mix

Damon Krukowski   Reviving the alt-weekly soul

Matt Carlson   Attacks on the press will get worse

Alfred Hermida   Going beyond mobile-first

Andrew Losowsky   The year of resilience

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

Amy King   Let’s amplify visual voice

Matt DeRienzo   A recession, then a collapse

Kyle Ellis   Let’s build our way out of this

Amie Ferris-Rotman   More female reporters abroad (please)

Luke O'Neil   The end is already here

S. Mitra Kalita   The arc of news and audience

Aron Pilhofer   We can’t leave the business to the business side any more

Jassim Ahmad   Thriving on change

Laura E. Davis   Writing answers before you know the question

Hossein Derakhshan   Television has won

Debra Adams Simmons   And a woman shall lead them

Cristina Wilson   The year of the Instagram Story

David Skok   Finding an information-life balance

Valérie Bélair-Gagnon   Seeking trust in fragmented spaces