2
0
1
9

Our information systems aren’t broken — they’re working as intended

“The media landscape is overrun with toxic narratives and polluted information not because our systems are broken, but because our systems are working.”

In the coming year, I expect more and more journalists — and not just journalists, but everyday social media users — to reflect more critically, and with increasing anxiety, on the ambivalence of amplifying false, misleading, or otherwise damaging information. This will correspond — at least I hope it corresponds — with an increasing awareness that efforts to debunk false or harmful information, as well as related assumptions about how “light disinfects,” aren’t such straightforward tenets after all. It may be the case that light disinfects for some; simultaneously, light illuminates for others. In cases where the spotlight is shining on falsehoods, manipulation, or hate, that light can make a problem much, much worse, as information ricochets unpredictably between and across audiences.

I also expect more and more people to isolate (and approach with increasing anxiety) the root of the problem: the fact that the media landscape is overrun with toxic narratives and polluted information not because our systems are broken, but because our systems are working. Information and rumors and opinions spread like wildfire across social media platforms, just as they were meant to do — just as people were meant to use those platforms. Journalists cover the news most likely to generate the most engagement and clicks and cover the news that other journalists have already covered, just as the click-based web economy demands. Social platforms privilege and help spread the most popular content, because spreading popular content is how social media companies generate the most advertising revenue. Too much false and misleading information, too much harassment, too many memes, spreading too quickly with too little oversight or editorial restraint: This outcome isn’t incidental to how contemporary information systems function. It is a function of how these systems function.

I don’t think we will arrive at any solutions to these problems in the coming year, because to do so will require a fundamental restructuring of our economic and labor systems. I don’t think enough people in positions of power — those who personally benefit from all these systems working well — will be willing to relinquish the power that they have amassed. What I do think is that, in the coming year, more people will start worrying about the right things.

Whitney Phillips is an assistant professor in communications, culture, and digital technologies at Syracuse University.

John Biewen   Podcasts keep getting better

Michael Grant   More newsrooms experiment their way to success

Tamar Charney   Seriously: What do you do for people?

Catalina Albeanu   Being responsible for what we don’t know

Ståle Grut   A new dawn for 3D tech in journalism

Johannes Klingebiel   We all grow hooves

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Celeste LeCompte   Local news needs local conversation to survive

Kevin D. Grant   A year to embrace journalism as public service

Monique Judge   Committing to the truth, calling out lies

Eric Nuzum   The year of the DIY podcast network

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Rebecca Searles   From silos to Swiss Army knife teams

Callie Schweitzer   The rise of the conveners

Salem Solomon   Correcting our corrections

Renée Kaplan   Our future could lie within our own organizations

Winny de Jong   Data journalism goes undercover

Kristen Muller   Local news fails — in a good way

Almar Latour   Reported facts, weaponized in service of action

Craig Newmark   The end of “loudspeakers for liars”

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Cristi Hegranes   A year to invest in the security of local journalists

Rodney Gibbs   A bright — and young — year for audio

Becca Aaronson   From bridge roles to product thinkers

Jim Friedlich   Meet Citizen Kane 2.0

Jeff Chin   We detox from Chartbeat

John Saroff   The pivot to reader revenue’s unintended consequences

Simon Rogers   Data journalism becomes a global field

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Steve Grove   A reckoning for tech’s work with news

Bill Grueskin   Toward a symphony model for local news

Ben Smith   The pendulum starts to swing back

Elite Truong   What do we owe the next generation?

P. Kim Bui   The misfits become the bosses

Kjerstin Thorson   Time to get mad about information inequality (again)

Mandy Jenkins   Fight the urge to run away from social media

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Rishad Patel   A design system for responsible publishing

Mat Yurow   Content competition from the tech companies

Kate Myers   Journalism continues to be bad for democracy

Rubina Madan Fillion   Fighting the reality of deepfakes

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Tyler Fisher   This is journalism’s do-or-die moment

Matthew Pressman   The battle over objectivity intensifies

Zizi Papacharissi   Old interface, say hello to the new interface

Jesse Holcomb   We’ll get better at making the case for local journalism

Logan Molyneux   Seeing social media for what it is

Joanne McNeil   Building a digital hospice

John Garrett   You can’t raise prices forever

Don Day   Timewalls and other reader revenue experiments

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Ernst-Jan Pfauth   Readers are only getting started

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Alyssa Zeisler   We expand what (and how and who) we serve

Julie Posetti   The year of the fight back

Frank Chimero   Leave the phone at home and put news on your wrist

Jonas Kaiser   Catching up with “Neuland”

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

Mike Isaac   The old exit doors for digital media companies are closing

Annie Rudd   A more intimate aesthetic of politics — on Insta

Stephanie Edgerly   It’s time to understand the un-audience

Laura E. Davis   More access, but not that kind

Rick Berke   The year of loyalty

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Sarah Alvarez   Simplify and redistribute

A.J. Bauer   The coming splintering of conservative media

Kawandeep Virdee   Media wants to take care of you

Adam Smith   Platforms will have to help rebuild trust in news

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Soo Oh   Just showing our work isn’t enough

Robert Hernandez   Racists and sexists get replaced

Seth C. Lewis   The gap between journalism and research is too wide

Chase Davis   We can acknowledge what we don’t know

Rachel Davis Mersey   Local news goes minimalist

Jesse Brown   Canada’s subsidy for news backfires

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Elizabeth Jensen   Going where the Acela can’t take you

Brian Moritz   The subscription-pocalypse is about to hit

Thomas Hanitzsch   The rise of tribal journalism

Pablo Boczkowski   Reimagining the media for post-institutional times

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Matt Waite   “I went to Node.js because I wished to live deliberately”

Amy Schmitz Weiss   Local news isn’t where you thought it was

Steve Henn   Smart speakers get smarter

Andrea Faye Hart   Doing less harm, not just more good

Jennifer Dargan   You don’t build diversity through one-off training sessions

Ernie Smith   The year we step back from the platform

LaToya Drake   Listen up: New stories, new storytellers

Taylor Lorenz   Personal branding is more powerful than ever

Lauren Katz   Community becomes a core newsroom value

Julia Rubin   Meeting people where they are

Talia Stroud   Engaging people across lines of difference

Josh Schwartz   A pullback from platforms and a focus on product

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Steve Myers   From trying to cover it all to covering what matters

Cherian George   Fake news wins in Asia

Joshua P. Darr   The nationalization of political news will accelerate

Seema Yasmin   We will create our own spaces

Greg Emerson   Power to the user

Jared Newman   AI-generated fakes launch a software arms race

Francesco Marconi   The year of iterative journalism

Kelsey Proud   Journalism becomes the escape

Kyra Darnton   A shift to depth in video

Eric Ulken   The year you actually start to like your CMS

Libby Bawcombe   Haikus of the news

Alexis Lloyd & Matt Boggie   The year product leads media

Juleyka Lantigua   Podcasting battles East Coast bias

Stefanie Murray   Local news wakes up and starts collaborating

Marie Shanahan   Newsrooms take the comments sections back from platforms

Justin Kosslyn   Text hits a tipping point

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Linda Solomon Wood   The year of the climate reporter

Geetika Rudra   The year of actionable (local) journalism

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Victor Pickard   We will finally confront systemic market failure

Carrie Brown-Smith   Advocating a healthy civic life is no journalistic crime

Frank Mungeam   Tonight at 11: News, sports, and climate change

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

Matt Skibinski   Quality and reliability are the new currencies for publishers

Mandy Velez   Putting the social back in social media

Millie Tran   There is no magic — you’ve got this

Dave Burdick   Seeing our blind spots

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Darryl Holliday   Let’s talk about power (yours)

Zuzanna Ziomecka   News leadership gets an overdue upgrade

Dan Shanoff   Bet on sports gambling

Angèle Christin   Algorithms and the reflexive turn

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

Cory Bergman   Journalism as a technology service

Colleen Shalby   Representation becomes more than a talking point

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Michael Rain   The year of the culturally relevant curator

Sue Cross   Return of the water cooler

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Heba Aly   The rise of international nonprofit news

Alexandra Svokos   Good luck convincing us millennials to pay

Joe Amditis   Give the audience a seat at the table

Ariel Zirulnick   Participation gets professional

Nathalie Malinarich   Video — yes, video

Elizabeth Dunbar   Local reporters reflect on what’s not important

Reyhan Harmanci   Selling more stories to Hollywood

Jeremy Gilbert   AI finally becomes helpful

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Carl Bialik   Fatigued news consumers will pay more for less news

Angilee Shah   The year news orgs say “yes” to real leaders

Francesco Zaffarano   Towards a rethinking of journalism on social media

Emma Carew Grovum   The year of the loyal reader

Mike Caulfield   Ditch the media literacy cynicism and get to work

Candis Callison   Learn from Indigenous journalists on covering climate change

Sarah Marshall   A return to destination journalism

Rachel Glickhouse   Newsrooms will prioritize audience needs

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Carolina Guerrero   Spanish-language audio blows up

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Hearken   Pivot to people

Jake Shapiro   Podcasting is media’s slow food movement

Adam Thomas   In Europe, foundations invest in news

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

M. Scott Havens   Time to swing for the fences

Heather Bryant   We are responsible for how we use our power

Renan Borelli   Developing loyalty means developing your talent

Alberto Cairo   A year of uncertainty and confidence

AX Mina   The death of consensus, not the death of truth

Jack Riley   Facebook refugees, from ad revenue to news habits

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Nikki Usher   Three ways national media will further undermine trust

Patrick Butler   Measuring impact will increase audience trust

Andrew Donohue   Voting rights becomes the new climate change

Dheerja Kaur   A focus on problems, not platforms

Charo Henríquez   Pivot to journalism

J. Siguru Wahutu   Think 2018 was bad? Wait until you see 2019

Tim Carmody   Unlocking the commons

Jonathan Gill   Publishers build a common tech platform together

Zainab Khan   Publishers whose products can stand up to social media giants will win

Knight Foundation   A year of local collaboration

Nico Gendron   Reaching Generation Z beyond the coasts

Elva Ramirez   News — but make it cinematic

Mariana Moura Santos   From pageviews to impact

Shalabh Upadhyay   A culture clash on India’s growing Internet

Masuma Ahuja   Make foreign coverage less foreign

Umbreen Bhatti   The story doesn’t end for the people we quote

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Errin Haines   Say it with me: Racism

Andrew Ramsammy   The great re-pivot to audio

Nicholas Jackson   More transparency around newsroom decisions

Amy King   We should listen to the kids (especially on Instagram)

Nisha Chittal   The homepage makes a comeback

Ole Reißmann   The rise of vertical storytelling

Shannon McGregor   More bogus embedded tweets in our stories

Ben Werdmuller   The platform tide is turning

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

Pia Frey   You can’t solve a crisis without treating it as a crisis

Joel Konopo   Influencers become the new liberated power in Africa

Sue Robinson   Reporters go on the offensive

Heather Chaplin   Agree we’re partisan — for the democratic system

Meredith Artley   Huge demand for…anything but politics

Tushar Banerjee   Interactive ads will be the new face of display advertising

Bill Adair   Another year fighting Trump’s falsehoods

Peter Bale   Venture capital runs out of patience

Mario García   The rise of content “pilots”

Kainaz Amaria   We consider who’s behind the camera

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil