Back when I practiced law, I would get calls from journalists about my cases. I never had it in me to answer those calls; I always needed to breathe and collect myself before calling back. And sometimes, when we eventually did speak, I’d sense that they’d already written their stories — not because I took too long to call back (I was nervous, not a jerk), but because they’d constructed them, even if only in their heads, before they’d ever called me. I was just a character, and they were just looking for their quote.
Later, after I left law for journalism, I learned that journalists do, in fact, call the people in their stories “characters.” I remember how astonished I was when I learned that.
In 2019, I hope to see us talk more about the implications of approaching journalism as the work of telling stories — specifically, what it means for the people in those stories. Because stories have beginnings, middles, and ends. They don’t work without conflict. An arc. They elicit emotional responses. And they need characters — heroes, villains, helpers, and more — to do that.
But people aren’t characters — “characters” only exist for the purposes of a story. People, on the other hand, watch, listen to, and read those stories that contain “characters” who share their names. They often don’t recognize themselves in the narratives the journalists have spun, perhaps because their long interactions were reduced to a soundbite, or because what they see is such a small slice of who they are and what they believe.
What is the journalist’s responsibility to these people, who continue to exist long after the story’s publication — whose names may now have a new top Google result? Who may never want to speak to a journalist again, and who might tell their friends and family and community to do the same? How does this responsibility square with the journalist’s responsibility to the rest of the audience? And how can news organizations show audiences that they grapple with these and other questions of power and the possibility of harm, however inadvertent? Because this, too, is impact — just not the kind I think we want to be having.
Umbreen Bhatti is the director of the KQED Lab.
Soo Oh Just showing our work isn’t enough
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Amy Schmitz Weiss Local news isn’t where you thought it was
Robert Hernandez Racists and sexists get replaced
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Joanne McNeil Building a digital hospice
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Rodney Gibbs A bright — and young — year for audio
Eric Nuzum The year of the DIY podcast network
Tyler Fisher This is journalism’s do-or-die moment
Umbreen Bhatti The story doesn’t end for the people we quote
Renan Borelli Developing loyalty means developing your talent
Jeff Chin We detox from Chartbeat
Rubina Madan Fillion Fighting the reality of deepfakes
Kristen Muller Local news fails — in a good way
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Simon Rogers Data journalism becomes a global field
Eric Ulken The year you actually start to like your CMS
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Mike Isaac The old exit doors for digital media companies are closing
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Jesse Brown Canada’s subsidy for news backfires
Mandy Jenkins Fight the urge to run away from social media
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Angèle Christin Algorithms and the reflexive turn
Ernst-Jan Pfauth Readers are only getting started
Thomas Hanitzsch The rise of tribal journalism
Reyhan Harmanci Selling more stories to Hollywood
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Kevin D. Grant A year to embrace journalism as public service
Cory Bergman Journalism as a technology service
Geetika Rudra The year of actionable (local) journalism
Shannon McGregor More bogus embedded tweets in our stories
Sue Robinson Reporters go on the offensive
Craig Newmark The end of “loudspeakers for liars”
Logan Molyneux Seeing social media for what it is
Joel Konopo Influencers become the new liberated power in Africa
Heather Bryant We are responsible for how we use our power
M. Scott Havens Time to swing for the fences
Peter Bale Venture capital runs out of patience
Callie Schweitzer The rise of the conveners
Catalina Albeanu Being responsible for what we don’t know
Salem Solomon Correcting our corrections
John Biewen Podcasts keep getting better
Millie Tran There is no magic — you’ve got this
Michael Rain The year of the culturally relevant curator
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Stefanie Murray Local news wakes up and starts collaborating
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Mike Caulfield Ditch the media literacy cynicism and get to work
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Justin Kosslyn Text hits a tipping point
Don Day Timewalls and other reader revenue experiments
Nisha Chittal The homepage makes a comeback
Jesse Holcomb We’ll get better at making the case for local journalism
Errin Haines Say it with me: Racism
Gideon Lichfield Goodbye attention economy, we’ll miss you
Almar Latour Reported facts, weaponized in service of action
Josh Schwartz A pullback from platforms and a focus on product
Michael Grant More newsrooms experiment their way to success
Chase Davis We can acknowledge what we don’t know
Pablo Boczkowski Reimagining the media for post-institutional times
Jonas Kaiser Catching up with “Neuland”
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Dan Shanoff Bet on sports gambling
Ståle Grut A new dawn for 3D tech in journalism
Mat Yurow Content competition from the tech companies
Candis Callison Learn from Indigenous journalists on covering climate change
Carolina Guerrero Spanish-language audio blows up
Knight Foundation A year of local collaboration
Amy King We should listen to the kids (especially on Instagram)
Jim Friedlich Meet Citizen Kane 2.0
Kawandeep Virdee Media wants to take care of you
Shalabh Upadhyay A culture clash on India’s growing Internet
Ariel Zirulnick Participation gets professional
Juleyka Lantigua Podcasting battles East Coast bias
Matt Skibinski Quality and reliability are the new currencies for publishers
Celeste LeCompte Local news needs local conversation to survive
Steve Henn Smart speakers get smarter
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Johannes Klingebiel We all grow hooves
Nikki Usher Three ways national media will further undermine trust
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Jake Shapiro Podcasting is media’s slow food movement
Alberto Cairo A year of uncertainty and confidence
Darryl Holliday Let’s talk about power (yours)
Kjerstin Thorson Time to get mad about information inequality (again)
Becca Aaronson From bridge roles to product thinkers
Elizabeth Jensen Going where the Acela can’t take you
Alexis Lloyd & Matt Boggie The year product leads media
Sarah Alvarez Simplify and redistribute
Andrea Faye Hart Doing less harm, not just more good
Nico Gendron Reaching Generation Z beyond the coasts
P. Kim Bui The misfits become the bosses
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Ben Werdmuller The platform tide is turning
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Tamar Charney Seriously: What do you do for people?
Hossein Derakhshan The news is dying, but journalism will not — and should not
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Julie Posetti The year of the fight back
Renée Kaplan Our future could lie within our own organizations
Lauren Katz Community becomes a core newsroom value
Steve Grove A reckoning for tech’s work with news
Laura E. Davis More access, but not that kind
Francesco Marconi The year of iterative journalism
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers
Andrew Ramsammy The great re-pivot to audio
Marie Shanahan Newsrooms take the comments sections back from platforms
Kainaz Amaria We consider who’s behind the camera
Talia Stroud Engaging people across lines of difference
LaToya Drake Listen up: New stories, new storytellers
Masuma Ahuja Make foreign coverage less foreign
Rishad Patel A design system for responsible publishing
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Cristi Hegranes A year to invest in the security of local journalists
Tim Carmody Unlocking the commons
Elizabeth Dunbar Local reporters reflect on what’s not important
Mariana Moura Santos From pageviews to impact
Nicholas Jackson More transparency around newsroom decisions
AX Mina The death of consensus, not the death of truth
Frank Chimero Leave the phone at home and put news on your wrist
Monique Judge Committing to the truth, calling out lies
Victor Pickard We will finally confront systemic market failure
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Julia Rubin Meeting people where they are
Jeremy Gilbert AI finally becomes helpful
Dheerja Kaur A focus on problems, not platforms
Rick Berke The year of loyalty
Jennifer Dargan You don’t build diversity through one-off training sessions
Frank Mungeam Tonight at 11: News, sports, and climate change
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Stephanie Edgerly It’s time to understand the un-audience
Kate Myers Journalism continues to be bad for democracy
Dave Burdick Seeing our blind spots
Jared Newman AI-generated fakes launch a software arms race
Charo Henríquez Pivot to journalism
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Kyra Darnton A shift to depth in video
Rachel Davis Mersey Local news goes minimalist
Ernie Smith The year we step back from the platform
Colleen Shalby Representation becomes more than a talking point
John Saroff The pivot to reader revenue’s unintended consequences
A.J. Bauer The coming splintering of conservative media
Pia Frey You can’t solve a crisis without treating it as a crisis
Jack Riley Facebook refugees, from ad revenue to news habits
Alyssa Zeisler We expand what (and how and who) we serve
Adam Smith Platforms will have to help rebuild trust in news
Gabriel Snyder Journalism doesn’t fit well in a funnel
Steve Myers From trying to cover it all to covering what matters
Zizi Papacharissi Old interface, say hello to the new interface
Sarah Marshall A return to destination journalism
Linda Solomon Wood The year of the climate reporter
Emma Carew Grovum The year of the loyal reader
Zuzanna Ziomecka News leadership gets an overdue upgrade
Ole Reißmann The rise of vertical storytelling
Rebecca Searles From silos to Swiss Army knife teams
Matt Waite “I went to Node.js because I wished to live deliberately”
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Matt Karolian Publishers come to terms with being Facebook’s enablers
Greg Emerson Power to the user
Angilee Shah The year news orgs say “yes” to real leaders
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Patrick Butler Measuring impact will increase audience trust
Brian Moritz The subscription-pocalypse is about to hit
Francesco Zaffarano Towards a rethinking of journalism on social media
Nathalie Malinarich Video — yes, video
Bill Adair Another year fighting Trump’s falsehoods
Ben Smith The pendulum starts to swing back
Rachel Glickhouse Newsrooms will prioritize audience needs
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019