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The New York Times’ Mark Thompson on how he’d run a local newspaper: “Where can we stand and fight?”
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Articles by Eric Ulken

Eric Ulken is managing editor for digital operations at the Philadelphia Media Network, publisher of The Inquirer, Daily News and Philly.com.
“If we do it right, users benefit from a feedback loop that helps make our work more valuable and relevant to them. And no journalist ever again has to wear their clunky CMS as a badge of honor.”
“We know that change is continuous, and yet we’ve gotten comfortable in thinking about change initiatives as having a beginning and end. Even the word we often use — transformation — suggests a stable end state, a time when the change is done and we can all just get back to work.”