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Fewer mugshots, less naming and shaming: How editors in Cleveland are trying to build a more compassionate newsroom
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Articles by Eric Ulken

Eric Ulken is managing editor for digital operations at the Philadelphia Media Network, publisher of The Inquirer, Daily News and Philly.com.
“We know that change is continuous, and yet we’ve gotten comfortable in thinking about change initiatives as having a beginning and end. Even the word we often use — transformation — suggests a stable end state, a time when the change is done and we can all just get back to work.”