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This is how The New York Times is using bots to create more one-to-one experiences with readers
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Articles by Josh Braun

Josh Braun is an assistant professor of interactive media at Quinnipiac University in the Department of Film, Video, and Interactive Media. He studies large television news organizations and how they are adapting to the digital age.
Media scholar Josh Braun on why the new team-up could be — especially for ABC News — a very good thing.