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SeeClickFix is a website and application that allows citizens to report non-emergency issues to local government.
The Connecticut-based startup was founded in 2008 and offers free web and mobile phone tools to connect residents and local government bodies.
SeeClickFix has partnered with about 800 news organizations as of 2011, including The New York Times, the Washington Post, and the Journal Register Company, putting a widget on their websites, helping create maps of local issues and tracking what issues have been resolved. The site also partnered with NBC’s local data tool EveryBlock.
SeeClickFix has received funding from venture capital firms such as the Omidyar Network, and its three primary ongoing revenue sources are advertising on its media partners’ widgets, purchases of ad-free widgets, and software for municipalities and community organizations. It had 60 such clients in 2011. The company claims to be profitable, though not highly so.
In October of 2010, Toronto mayoral hopeful Joe Pantalone announced the development of a SeeClickFix mobile app that would integrate with the city’s 311 system for reporting problems with city services. In June 2011, it announced its first partnership with a university for reporting problems, at Southern Connecticut State.
The Houston Chronicle is a daily newspaper owned by Hearst Corp. It is the second-largest newspaper in Texas and 13th-largest in the U.S., with 370,961 in combined print and online daily circulation as of 2014. The Chronicle’s online operation has been praised for its innovation. A 2006 study conducted by NYU professor Jay Rosen named…