Nothing brings home the clash of cultures between “new” and “old” media like the debates over social-media policies at mainstream publications like the New York Times and the Washington Post. Earlier this year, the Times was in the spotlight for its attempt to develop a policy on Twitter in the wake of some indiscreet twittering [...]

[UPDATE, 3:35 p.m.: As this post went up, tr.im announced that it's back in business. But the thoughts below still apply.]
I had the very-2009 experience on Sunday night of losing my URL shortener to a lack of business model. Tr.im, the Nambu Network’s intuitively named and competitively concise truncator of web addresses, announced that it [...]

Recent posts by Patricia Handschiegel, Amy Gahran, Dana Chinn, and Bill Grueskin have driven home a crucial point about online journalism: Traffic and page views are nice, but engaged readers and loyal audiences are more important. Here, I’d like to point out a new tool that builds on that notion.
Even on the infinitely measurable web, [...]