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    Articles tagged auto-renewal (3)

    Sarah ScireJuly 12, 2022
    Nearly a third of new subscribers to some news publications cancel in the first 24 hours
    The same-day cancellation rate likely includes subscribers who only wanted access to one article, or who felt the full paid experience was lacking after a quick look around. New data suggests some just really hate the idea of auto-renewal.
    Sarah ScireNovember 15, 2021
    The end of “click to subscribe, call to cancel”? One of the news industry’s favorite retention tactics is illegal, FTC says
    Most U.S. news organizations won’t let readers cancel online. The Federal Trade Commission wants that to change.
    Shan WangJuly 3, 2018
    Thanks to California, a news site (or other business) now has to let you cancel your subscription online
    Power to the people (who hate talking on phones).
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