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This is how The New York Times is using bots to create more one-to-one experiences with readers
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Articles tagged China Daily (3)

The BBC is on WhatsApp, WeChat, BBM, and Mxit, doing reporting and reaching new audiences. Can news organizations scale chat apps up from one-to-one to one-to-many?
Three former Harvard students are mining in-country social media sites to deliver news and viewpoints from Chinese citizens.
December 1, 2010