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Shan WangJune 13, 2017

The New York Times, with a little help from automation, is aiming to open up most articles to comments

Previously, 10 percent of the Times’ articles were open to comments. With a tool called Perspective, from Google parent Alphabet’s tech incubator, to help evaluate comments in bulk, it’s shooting for 80 percent open to comments by the end of this year.

Joseph LichtermanMay 24, 2017

How The Washington Post plans to use Talk, The Coral Project’s new commenting platform

“By outlining and making clear what your expectations are for the space, you’re already creating a greater likelihood of success.”

Joseph LichtermanMay 24, 2017

评论区都是千篇一律？华盛顿邮报这个新系统要打碎互动黑匣子

从《华盛顿邮报》的最新举措来看，要回答“媒体能够从评论区获得什么”这个问题，不妨试着从读者的角度、记者的角度来思考这一阵地的价值。明白了各方对评论区的期待，也就相当于迈出了成功的第一步。

A falta de civismo na Internet não vai melhorar tão cedo

Joseph LichtermanMarch 1, 2017

This site is “taking the edge off rant mode” by making readers pass a quiz before commenting

“If everyone can agree that this is what the article says, then they have a much better basis for commenting on it.”

This tool from Google parent Alphabet tries to tackle “toxic” comments through machine learning

Commenters say they want journalists and experts to join them in the comments

When are comments sections of news sites worth keeping alive? What are some options for taming them?

New from The Coral Project: A tool for collecting reader contributions, and a ‘Comments Lab’ to model comment spaces online

Shan WangAugust 17, 2016

NPR is retiring the comments section on its story pages (because of disuse, not just garbage fires)

“Those who comment are not wholly representative of the overall NPR audience.”