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This is how The New York Times is using bots to create more one-to-one experiences with readers
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Articles tagged Ernst-Jan Pfauth (6)

It’s built a membership-driven model that produces trust, connection, and good journalism. But can it extend that approach to the hurly-burly of the American media market?
In the Netherlands and in Germany, two closely watched startups have gone to readers to pay the bills. What lessons from there can be applied elsewhere?