20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

Wicked

“It’s darkest before dawn, and in 2020, all of this will get worse before it gets better.”

We’re in an era of wicked problems around the world: the rise of authoritarianism regimes, deepening political polarization, and of course, the wickedest of all, climate change.

The term “wicked problem” was introduced in 1973 by two design theorists who used it to refer to problems that become so complex their boundaries and interdependencies become too difficult to define, rendering them inherently unsolvable. Poverty, education, environmental policy, public health, and war are all examples.

You can imagine some of the wicked problems of journalism: a sustainable business model for local news; our polluted information ecosystem; the ongoing work in how we think about our role in communities. What makes wicked problems uniquely difficult is that there are many overlapping stakeholders with different perspectives, making it harder to tease out causes and effects. They are also relentless, and can’t be solved with just a single action.

It’s impossible to think about these problems in a vacuum. They exist in a broader context of technological disruption, declining trust in institutions, fractured audiences, shifting power structures, and a president who tries to delegitimize factual and fair reporting.

It’s darkest before dawn, and in 2020, all of this will get worse before it gets better.

Another defining characteristic of wicked problems is that they “arise from unanticipated, uncertain, and unclear futures.” That means it’s less about taking corrective actions and learning through feedback, but instead about constantly scanning for weak signals to envision the way forward. What glimmer of change in one area might affect another?

One glimmer is The Salt Lake Tribune becoming a nonprofit community asset — the first successful attempt by a legacy U.S. daily to do so. When it comes to our polluted information ecosystem, we’ve barely begun to understand the actual problem of mis- and disinformation, realizing social networks are actually working just as intended. There’s progress in our collective action though — from being mindful about amplification when it comes to hateful speech, to not naming mass shooters in certain cases, and the idea of complicating the narrative.

And finally, the backlash toward the Northwestern student journalists. In addressing the criticism, Troy Closson, the editor-in-chief, noted his role as one of only a few black editors in chief in the paper’s history: “Being in this role and balancing our coverage and the role of this paper on campus with my racial identity — and knowing how our paper has historically failed students of color, and particularly black students, has been incredibly challenging to navigate.” Some of our best and brightest young minds are thinking about the potential harms of their coverage, showing a nuanced, sensitive, and empathetic understanding of their role and power in their communities — and that’s a good thing, stumbles and all.

It will get harder before it gets easier. But there’s hope, because I believe in people and the capacity to continue to change and adapt to even the most wicked problems.

Millie Tran is the deputy off-platform editor at The New York Times.

We’re in an era of wicked problems around the world: the rise of authoritarianism regimes, deepening political polarization, and of course, the wickedest of all, climate change.

The term “wicked problem” was introduced in 1973 by two design theorists who used it to refer to problems that become so complex their boundaries and interdependencies become too difficult to define, rendering them inherently unsolvable. Poverty, education, environmental policy, public health, and war are all examples.

You can imagine some of the wicked problems of journalism: a sustainable business model for local news; our polluted information ecosystem; the ongoing work in how we think about our role in communities. What makes wicked problems uniquely difficult is that there are many overlapping stakeholders with different perspectives, making it harder to tease out causes and effects. They are also relentless, and can’t be solved with just a single action.

It’s impossible to think about these problems in a vacuum. They exist in a broader context of technological disruption, declining trust in institutions, fractured audiences, shifting power structures, and a president who tries to delegitimize factual and fair reporting.

It’s darkest before dawn, and in 2020, all of this will get worse before it gets better.

Another defining characteristic of wicked problems is that they “arise from unanticipated, uncertain, and unclear futures.” That means it’s less about taking corrective actions and learning through feedback, but instead about constantly scanning for weak signals to envision the way forward. What glimmer of change in one area might affect another?

One glimmer is The Salt Lake Tribune becoming a nonprofit community asset — the first successful attempt by a legacy U.S. daily to do so. When it comes to our polluted information ecosystem, we’ve barely begun to understand the actual problem of mis- and disinformation, realizing social networks are actually working just as intended. There’s progress in our collective action though — from being mindful about amplification when it comes to hateful speech, to not naming mass shooters in certain cases, and the idea of complicating the narrative.

And finally, the backlash toward the Northwestern student journalists. In addressing the criticism, Troy Closson, the editor-in-chief, noted his role as one of only a few black editors in chief in the paper’s history: “Being in this role and balancing our coverage and the role of this paper on campus with my racial identity — and knowing how our paper has historically failed students of color, and particularly black students, has been incredibly challenging to navigate.” Some of our best and brightest young minds are thinking about the potential harms of their coverage, showing a nuanced, sensitive, and empathetic understanding of their role and power in their communities — and that’s a good thing, stumbles and all.

It will get harder before it gets easier. But there’s hope, because I believe in people and the capacity to continue to change and adapt to even the most wicked problems.

Millie Tran is the deputy off-platform editor at The New York Times.

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Sonali Prasad   Climate change storytelling gets multidimensional

Tonya Mosley   The neutrality vs. objectivity game ends

Monica Drake   A renewed focus on misinformation

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Masuma Ahuja   Slower, quieter, more measured and thoughtful

AX Mina   The Forum we wanted, the forum we got

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Richard Tofel   A constraint of the reader-revenue model emerges

Rick Berke   Incoming fire from both left and right

Barbara Gray   Join local libraries on the frontlines of civic engagement

Fiona Spruill   The climate crisis gets the coverage it deserves

Alana Levinson   Brand-backed media gets another look

J. Siguru Wahutu   Western journalists, learn from your African peers

Whitney Phillips   A time to question core beliefs

Kristen Muller   The year we operationalize community engagement

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Cristina Kim   Public media stops trying to serve “everybody”

Cindy Royal   Prepare media students for skills, not job titles

John Keefe   Journalism gets hacked

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Doris Truong   The year of radical salary transparency

Jakob Moll   A slow-moving tech backlash among young people

M. Scott Havens   First-party data becomes media’s most important currency

Simon Galperin   Journalism becomes more democratic

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Imaeyen Ibanga   Let’s take it slow

Adam Thomas   The silver bullet

Julia B. Chan   We 👏 take 👏 breaks 👏

Joe Amditis   Collaborative journalism takes its rightful place at the table

Mira Lowe   The year of student-powered journalism

Beena Raghavendran   The year of the local engagement reporter

Irving Washington   Leadership isn’t something you learn on the job

Kathleen Searles   Pay more attention to attention

Sue Robinson   Campaign coverage as test bed for engagement experiments

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Rachel Schallom   The value of push alerts goes beyond open rates

Helen Havlak   Platforms shine a light on original reporting

Sarah Stonbely   More people start caring about news inequality

Nico Gendron   Make better products if you want to reach Gen Z

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Nathalie Malinarich   Betting on loyalty

Alexandra Borchardt   Get out of the office and talk to people

Zizi Papacharissi   A president leads, the press follows, reality fades

Ben Werdmuller   Use the tools of journalism to save it

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Pablo Boczkowski   The day after November 4

Brian Moritz   The end of “stick to sports”

Don Day   Respect the non-paying audience

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Knight Foundation   Five generations of journalists, learning from each other

Tanya Cordrey   Saying no to more good ideas

Jonas Kaiser   Russian bots are just today’s slacktivists

Sarah Marshall   The year to learn about news moments

Marie Gilot   This is fine

Heather Bryant   Some kinds of journalism aren’t worth saving

Monique Judge   The year to organize, unionize, and fight

Sara K. Baranowski   A big year for little newspapers

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Sarah Alvarez   I’m ready for post-news

Laura E. Davis   Know the context your journalism is operating within

Jeff Kofman   Speed through technology

John Garrett   It’s the best time in a century to start a local news organization

Ernie Smith   The death of the industry fad

Victor Pickard   We reclaim a public good

Seth C. Lewis   20 questions for 2020

Greg Emerson   News apps fall further behind

Francesco Zaffarano   TikTok without generational prejudice

Carl Bialik   Journalists will try running the whole shop

Mario García   Think small (screen)

Brenda P. Salinas   Treating MP3 files like text

Talia Stroud   The work of reconnecting starts November 4

Carrie Brown-Smith   Engaged journalism: It’s finally happening

Felix Salmon   Spotify launches a news channel

Matthew Pressman   News consumers divide into haves and have-nots

Joni Deutsch   Podcasting unsilences the silent

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Cory Haik   We’re already consuming the future of news — now we have to produce it

Meg Marco   Everything happens somewhere

Joanne McNeil   A return to blogs (finally? sort of?)

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Mike Caulfield   Native verification tools for the blue checkmark crowd

Elizabeth Dunbar   Frank talk, and then action

Heidi Tworek   The year of positive pushback

Rasmus Kleis Nielsen   The business we want, not the business we had

Jasmine McNealy   A call for context

Bill Grueskin   Our ethics codes get an overhaul

Dan Shanoff   Sports media enters the Bronny era

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Jake Shapiro   Podcasting gets listener relationship management

Kerri Hoffman   Opening closed systems

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Peter Bale   Lies get further normalized

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Nushin Rashidian   Are platforms a bridge or a lifeline?

Lauren Duca   The rise of the journalistic influencer

Meredith Artley   Stronger solidarity among news organizations

Anthony Nadler   Clash of Clans: Election Edition

Catalina Albeanu   Rebuilding journalism, together

Steve Henn   The dawning audio web

Logan Jaffe   You don’t need fancy tools to listen

Mariana Moura Santos   The future of journalism is collaborative

Tamar Charney   From broadcast to bespoke

Sarah Schmalbach   Journalist, quantify thyself

Emily Withrow   The year we kill the news article

Annie Rudd   The expanded ambiguity of the news photograph

Eric Nuzum   Podcasting finally creates another mega-hit show

Jennifer Brandel   A love letter from the year 2073

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Millie Tran   Wicked

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Ståle Grut   OSINT journalism goes mainstream

Candis Callison   Taking a cue from Indigenous journalists on climate change

Colleen Shalby   Journalists become media literacy teachers

S. Mitra Kalita   The race to 2021

A.J. Bauer   A fork in the road for conservative media

Geneva Overholser   Death to bothsidesism

Nicholas Jackson   What’s left of local gets comfortable with reader support

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Nikki Usher   All systems down

Jeremy Olshan   All journalism should be service journalism

Stefanie Murray   Charitable giving goes collaborative

Alice Antheaume   Trade “politics” for “power”

Josh Schwartz   Publishers move beyond the metered paywall

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women