The overwhelming success of Netflix documentary The Social Dilemma brought increased public attention to the role platforms play in our access to information and exposure to extremist ideas and rhetoric. For years, academics have noted the perils of a platform-driven world (see here, here, and here, just to name a few). Their work sheds light on the exploitive nature of corporations whose design is rooted in keeping people engaged for as long as possible to maximize the data they can sell about us, as well as the pervasive, systemic racism coded into their design.
It looks like 2021 will be the year U.S. lawmakers and regulators finally do something about it. This year, executives from Facebook, Google, and Twitter repeatedly testified before the House of Representatives in response to allegations of antitrust violations, spreading misinformation, and censorship. The year wrapped up with 48 state attorneys general joining forces with the federal government to try and force Facebook to divest its ownership of Instagram and WhatsApp. The outcomes from the lawsuit are still up in the air, but deregulation could pave the way for more social networks and search engines.
While the pursuit of breaking up these monoliths is a step in the right direction, more options will not necessarily solve the problem of misinformation, privacy violations, and the amplification of extremism. These problems will persist on niche platforms and won’t change how relevance is manipulated to spread propaganda. Regulation does little to change our role in how we interact with these platforms to find news and information that we rely on to make important decisions.
Breaking up Facebook would mean a 2021 with more niche platforms tailored around audience needs. More options are great in theory, but new platforms could also provide a haven for misinformation and hate speech and further prevent us from engaging with opinions that challenge our existing beliefs. If anything, more choices will likely increase political polarization. This is already happening on spaces like Parler or Rumble, who saw an uptick in users after platforms like Facebook and YouTube began labeling and removing misinformation pertaining to the outcome of the 2020 presidential election.
In the case of Google, a breakup wouldn’t necessarily change how people seek out news and information, nor adequately combat the media manipulation efforts currently at play. My work has shown how conservative content creators use search engine optimization to effectively ensure information confirming conservative beliefs dominate the top returns. These sophisticated digital marketing techniques are about exploiting data voids, not Google’s monopoly on search. The tactics of keyword curation and strategic signaling are not bound to any one search engine; digital impact is contingent on a network’s resources and skill sets.
Much like tailoring social networks around user identity, producers’ ability to manipulate search is about understanding the concerns of one’s audience. Over the last year, I’ve spent a great deal of time thinking about how the keywords we start with shape the kinds of returns we receive. Searching for “illegal aliens” vs. “undocumented workers” produces dramatically different results.
A Google search for the phrase “illegal aliens” returns content from conservative thinktanks like the Heritage Foundation, a press release from the Trump White House indicating that illegal immigrants murder U.S. citizens, links to Immigration and Customs Enforcement, and news from conservative networks like Fox News. “Undocumented immigrants” returns news coverage about how to protect exploited immigrants, news from The New York Times about Trump’s plan to exclude undocumented immigrants in the Census count, and websites that outline immigration labor laws.
These bifurcated results aren’t contingent on Google personalizing the internet experience (although customization is a big part of why we mostly see news that we agree with). Bing and DuckDuckGo return similar, ideologically siloed, information. DuckDuckGo may be better at protecting users’ privacy, but it is still designed to best match a query based on relevance.
Efforts at thwarting misinformation often focus on the creator of the content. Tools like “Spot the Troll” and information literacy campaigns designed to evaluate the credibility of a source or the sender are important steps in helping users identify false information, but we need more resources that help users construct good questions and find resources to begin with.
Indeed, the power vested in these corporations comes, in part, from our overreliance on them. Some of this power differential can be solved through antitrust regulation; we can’t help but depend on Google when they crush competition through acquisition (e.g., buying YouTube or Waze). But the power of Twitter, Facebook, and Google also comes from the trust we place in them and the continued belief that they are neutral arbitrators of truth.
My hope in 2021 is that we will stop thinking of these spaces as the new “public square.” As Safiya Noble has routinely noted, these corporations are quickly displacing public knowledge infrastructure, filling the gaps legislators have long left behind (high-quality public education, access to libraries, and other traditional sources of knowledge). From the vantage point my data provides, we’re living in parallel internets driven by distinct worldviews. As 2021 commences, I think more of us will try and pop the filter bubbles we’re living in by considering how we too play a role in building the algorithmic walls that surround us.
Francesca Tripodi is an assistant professor at the University of North Carolina’s School of Information and Library Science.
The overwhelming success of Netflix documentary The Social Dilemma brought increased public attention to the role platforms play in our access to information and exposure to extremist ideas and rhetoric. For years, academics have noted the perils of a platform-driven world (see here, here, and here, just to name a few). Their work sheds light on the exploitive nature of corporations whose design is rooted in keeping people engaged for as long as possible to maximize the data they can sell about us, as well as the pervasive, systemic racism coded into their design.
It looks like 2021 will be the year U.S. lawmakers and regulators finally do something about it. This year, executives from Facebook, Google, and Twitter repeatedly testified before the House of Representatives in response to allegations of antitrust violations, spreading misinformation, and censorship. The year wrapped up with 48 state attorneys general joining forces with the federal government to try and force Facebook to divest its ownership of Instagram and WhatsApp. The outcomes from the lawsuit are still up in the air, but deregulation could pave the way for more social networks and search engines.
While the pursuit of breaking up these monoliths is a step in the right direction, more options will not necessarily solve the problem of misinformation, privacy violations, and the amplification of extremism. These problems will persist on niche platforms and won’t change how relevance is manipulated to spread propaganda. Regulation does little to change our role in how we interact with these platforms to find news and information that we rely on to make important decisions.
Breaking up Facebook would mean a 2021 with more niche platforms tailored around audience needs. More options are great in theory, but new platforms could also provide a haven for misinformation and hate speech and further prevent us from engaging with opinions that challenge our existing beliefs. If anything, more choices will likely increase political polarization. This is already happening on spaces like Parler or Rumble, who saw an uptick in users after platforms like Facebook and YouTube began labeling and removing misinformation pertaining to the outcome of the 2020 presidential election.
In the case of Google, a breakup wouldn’t necessarily change how people seek out news and information, nor adequately combat the media manipulation efforts currently at play. My work has shown how conservative content creators use search engine optimization to effectively ensure information confirming conservative beliefs dominate the top returns. These sophisticated digital marketing techniques are about exploiting data voids, not Google’s monopoly on search. The tactics of keyword curation and strategic signaling are not bound to any one search engine; digital impact is contingent on a network’s resources and skill sets.
Much like tailoring social networks around user identity, producers’ ability to manipulate search is about understanding the concerns of one’s audience. Over the last year, I’ve spent a great deal of time thinking about how the keywords we start with shape the kinds of returns we receive. Searching for “illegal aliens” vs. “undocumented workers” produces dramatically different results.
A Google search for the phrase “illegal aliens” returns content from conservative thinktanks like the Heritage Foundation, a press release from the Trump White House indicating that illegal immigrants murder U.S. citizens, links to Immigration and Customs Enforcement, and news from conservative networks like Fox News. “Undocumented immigrants” returns news coverage about how to protect exploited immigrants, news from The New York Times about Trump’s plan to exclude undocumented immigrants in the Census count, and websites that outline immigration labor laws.
These bifurcated results aren’t contingent on Google personalizing the internet experience (although customization is a big part of why we mostly see news that we agree with). Bing and DuckDuckGo return similar, ideologically siloed, information. DuckDuckGo may be better at protecting users’ privacy, but it is still designed to best match a query based on relevance.
Efforts at thwarting misinformation often focus on the creator of the content. Tools like “Spot the Troll” and information literacy campaigns designed to evaluate the credibility of a source or the sender are important steps in helping users identify false information, but we need more resources that help users construct good questions and find resources to begin with.
Indeed, the power vested in these corporations comes, in part, from our overreliance on them. Some of this power differential can be solved through antitrust regulation; we can’t help but depend on Google when they crush competition through acquisition (e.g., buying YouTube or Waze). But the power of Twitter, Facebook, and Google also comes from the trust we place in them and the continued belief that they are neutral arbitrators of truth.
My hope in 2021 is that we will stop thinking of these spaces as the new “public square.” As Safiya Noble has routinely noted, these corporations are quickly displacing public knowledge infrastructure, filling the gaps legislators have long left behind (high-quality public education, access to libraries, and other traditional sources of knowledge). From the vantage point my data provides, we’re living in parallel internets driven by distinct worldviews. As 2021 commences, I think more of us will try and pop the filter bubbles we’re living in by considering how we too play a role in building the algorithmic walls that surround us.
Francesca Tripodi is an assistant professor at the University of North Carolina’s School of Information and Library Science.
A.J. Bauer The year of MAGAcal thinking
Don Day Business first, journalism second
Francesca Tripodi Don’t expect breaking up Google and Facebook to solve our information woes
M. Scott Havens Traditional pay TV will embrace the disruption
Zizi Papacharissi The year we rebuild the infrastructure of truth
Loretta Chao Open up the profession
Joshua P. Darr Legislatures will tackle the local news crisis
John Davidow Reflect and repent
Marie Shanahan Journalism schools stop perpetuating the status quo
Sumi Aggarwal News literacy programs aren’t child’s play
Jonas Kaiser Toward a wehrhafte journalism
Bill Adair The future of fact-checking is all about structured data
Candis Callison Calling it a crisis isn’t enough (if it ever was)
Benjamin Toff Beltway reporting gets normal again, for better and for worse
John Garrett A surprisingly good year
Gabe Schneider Another year of empty promises on diversity
Ariel Zirulnick Local newsrooms question their paywalls
Alicia Bell and Simon Galperin Media reparations now
Nisha Chittal The year we stop pivoting
Nicholas Jackson Blogging is back, but better
Natalie Meade Journalism enters rehab
Ray Soto The news gets spatial
Linda Solomon Wood Canada steps up for journalism
Ben Collins We need to learn how to talk to (and about) accidental conspiracists
Danielle C. Belton A decimated media rededicates itself to truth
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Sue Cross A global consensus around the kind of news we need to save
Jacqué Palmer The rise of the plain-text email newsletter
Pia Frey Building growth through tastemakers and their communities
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Cherian George Enter the lamb warriors
Delia Cai Subscriptions start working for the middle
Taylor Lorenz Journalists will learn influencing isn’t easy
Robert Hernandez Data and shame
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Gonzalo del Peon Collaborations expand from newsrooms to the business side
Matt DeRienzo Citizen truth brigades steer us back toward reality
Anthony Nadler Journalism struggles to find a new model of legitimacy
Marissa Evans Putting community trauma into context
Mike Caulfield 2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)
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Mandy Jenkins You build trust by helping your readers
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Jer Thorp Fewer pixels, more cardboard
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Samantha Ragland The year of journalists taking initiative
Victor Pickard The commercial era for local journalism is over
Gordon Crovitz Common law will finally apply to the Internet
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Meredith D. Clark The year journalism starts paying reparations
Joni Deutsch Local arts and music make journalism more joyous
Tonya Mosley True equity means ownership
Doris Truong Indigenous issues get long-overdue mainstream coverage
C.W. Anderson Journalism changed under Trump — will it keep changing under Biden?
Whitney Phillips Facts are an insufficient response to falsehoods
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Jody Brannon People won’t renew
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Rick Berke Virtual events are here to stay
Patrick Butler Covid-19 reporting has prepared us for cross-border collaboration
Megan McCarthy Readers embrace a low-information diet
Christoph Mergerson Black Americans will demand more from journalism
Matt Skibinski Misinformation won’t stop unless we stop it
Ben Werdmuller The web blooms again
Kawandeep Virdee Goodbye, doomscroll
Pablo Boczkowski Audiences have revolted. Will newsrooms adapt?
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Rachel Schallom The rise of nonprofit journalism continues
Jennifer Choi What have we done for you lately?
Richard Tofel Less on politics, more on how government works (or doesn’t)
Ryan Kellett The bundle gets bundled
Brian Moritz The year sports journalism changes for good
Chicas Poderosas More voices mean better information
John Ketchum More journalists of color become newsroom founders
Jeremy Gilbert Human-centered journalism
Hossein Derakhshan Mass personalization of truth
John Saroff Covid sparks the growth of independent local news sites
Kerri Hoffman Protecting podcasting’s open ecosystem
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Amara Aguilar Journalism schools emphasize listening
Kristen Muller Engaged journalism scales
Kevin D. Grant Parachute journalism goes away for good
Francesco Zaffarano The year we ask the audience what it needs
David Chavern Local video finally gets momentum
Aaron Foley Diversity gains haven’t shown up in local news
Hadjar Benmiloud Get representative, or die trying
José Zamora Walking the talk on diversity
Astead W. Herndon The Trump-sized window of the media caring about race closes again
Marcus Mabry News orgs adapt to a post-Trump world (with Trump still in it)
Mike Ananny Toward better tech journalism
Zainab Khan From understanding to feeling
Jim Friedlich A newspaper renaissance reached by stopping the presses
Heidi Tworek A year of news mocktails
Ariane Bernard Going solo is still only a path for the few
Nabiha Syed Newsrooms quit their toxic relationships
Jessica Clark News becomes plural
Kate Myers My son will join every Zoom call in our industry
Stefanie Murray and Anthony Advincula Expect to see more translations and non-English content
Sarah Marshall The year audiences need extra cheer
Imaeyen Ibanga Journalism gets unmasked
Joanne McNeil Newsrooms push back against Ivy League cronyism
Mark Stenberg The rise of the journalist-influencer
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Jennifer Brandel A sneak peak at power mapping, 2073’s top innovation
Julia Angwin Show your (computational) work
Burt Herman Journalists build post-Facebook digital communities
Errin Haines Let’s normalize women’s leadership
David Skok A pandemic-prompted wave of consolidation
Talmon Joseph Smith The media rejects deficit hawkery
Eric Nuzum Podcasting dodged a bullet in 2020, but 2021 will be harder
Masuma Ahuja We’ll remember how interconnected our world is
Renée Kaplan Falling in love with your subscription
Chase Davis The year we look beyond The Story
Colleen Shalby The definition of good journalism shifts
Celeste Headlee The rise of radical newsroom transparency
Cory Bergman The year after a thousand earthquakes
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