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Bilton, Ricardo. "The Timmerman Report is putting customer service at the center of its one-man news business." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 9 Jan. 2017. Web. 21 Mar. 2025.
APA
Bilton, R. (2017, Jan. 9). The Timmerman Report is putting customer service at the center of its one-man news business. Nieman Journalism Lab. Retrieved March 21, 2025, from https://www.niemanlab.org/2017/01/the-timmerman-report-is-putting-customer-service-at-the-center-of-its-one-man-news-business/
Chicago
Bilton, Ricardo. "The Timmerman Report is putting customer service at the center of its one-man news business." Nieman Journalism Lab. Last modified January 9, 2017. Accessed March 21, 2025. https://www.niemanlab.org/2017/01/the-timmerman-report-is-putting-customer-service-at-the-center-of-its-one-man-news-business/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2017/01/the-timmerman-report-is-putting-customer-service-at-the-center-of-its-one-man-news-business/
| title = The Timmerman Report is putting customer service at the center of its one-man news business
| last = Bilton
| first = Ricardo
| work = [[Nieman Journalism Lab]]
| date = 9 January 2017
| accessdate = 21 March 2025
| ref = {{harvid|Bilton|2017}}
}}
