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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: February 24, 2016

Austin Beutner was fired as the Times’ publisher last year after he clashed with its parent company over strategy.
“Everything we know about building a webpage, we have to relearn. But we’re relearning it from the premise of converting a current product over, not creating a product from scratch.”