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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: July 14, 2016

“One of the things that MuckRock focused on in the beginning was to de-intimidate requests. We want to do the same thing with the appeals process.”
“No matter how you are targeting and how effective you are at reaching audience, you need to pay attention to where your ads are running.”