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Habit formation: How The Wall Street Journal turned user-level data into a strategy to keep subscribers coming back
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Archives: August 1, 2017

Plus: Shows aimed at kids seem to be doing well, the beginnings of a launch playbook for independent podcast studios, and the dangers of podcast pledge drives.
“I’ve never been an editor. I’ve never been a development person for a newsroom. I’m a stubborn Marine grunt with a dream.”