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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: January 9, 2018

“In the past one or two years, I’ve been reminding colleagues that we are not a newspaper company — we are a media company. The frame of change of mind is very important.”
Plus: In-car podcasts, Apple commissions an original TV show about a true crime podcast gone viral, and what’s going on with Podtrac?