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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: June 10, 2019

It’s based on math reasoning that would be embarrassing from a bright middle schooler.
“I have to be honest: We are still not making a profit.”
Some of your email audience is engaged, and some of it isn’t. So why do we treat them all the same?