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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: July 8, 2019

“This didn’t take a ton of capital. It just took a lot of willingness on the part of a lot of different folks to collectively figure out what we should do, where are the gaps, and how we can fill them.”
“The source of power is the people in the community volunteering to foster these sorts of conversations and have them be accessed by trusted local media partners.”