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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: October 3, 2019

“Newsrooms generally reported increased levels of engagement and higher-quality conversations with audiences. Nearly all of the grant reports we reviewed reported increased engagement.” That (still) doesn’t yet translate into money.
“Gut doctor: ‘I Beg American Publishers To Throw Out This Ad Unit Now!'”
“When we see a need, we are able to get volunteers. We organize and make it happen, so people feel like they are closer to us.”