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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 12, 2020

“Whenever Black people need something, whenever they need a voice or a stage or change, they come to The Shade Room.”
Plus: How news organizations use TikTok, challenges in covering white nationalism, newsbot–audience communication, and the organizational behavior of Russia Today.