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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: February 18, 2021

Audience declines of 20 percent or more have followed Facebook taking its traffic ball and going home.
“Nobody wants to look back on the work we’ve done and say, ‘God, we were really clueless 50 years ago.’ We want to start every day thinking that we’re as in touch with the community as we possibly can be and reflect their interests and values.”
The app is an experiment by The Times to get a better sense of how people are sharing Times journalism through their own Slack workspaces.