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Jeff Israely: Five years in, our news startup is seeing the pace of change slow
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Sept. 9, 2014, 1:56 p.m.
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LINK: new.dowjones.com  ➚   |   Posted by: Justin Ellis   |   September 9, 2014

The Wall Street Journal wants readers to know that being a subscriber has its perks. The Journal rolled out WSJ+ this week, a complimentary membership program for readers who have subscriptions to the paper.

What, exactly, does being a WSJ+ member get you beyond a sweet membership card to display on your digital device of choice? From the Journal’s news release:

WSJ+ members will receive special offers and be welcomed to invitation-only events designed to bring Journal content to life, while providing subscribers elevated Journal experiences specially curated to speak to their wide-ranging and ambitious interests. Events will take place across the country and will include panel discussions with top Journal editors, as well as arts performances and private film screenings.

As a WSJ+ member you could get a talk and tour of the Journal newsroom (“learn how our famous stipples are made,” the event advertises) with Editor in Chief Gerald Baker or see a conversation between Whoopi Goldberg and legendary TV producer Norman Lear.

Many of the offers through WSJ+ are either discounts or raffles seemingly attuned to the needs of the aspirational Journal reader. Tell the “Golf Concierge” you’d like a discount to play at course in Hilton Head Island, or win two tickets to the Longines Los Angeles Masters equestrian event.

The Journal is one of a growing number of media companies that wants to deepen the relationship with readers through membership programs. Both nonprofit and for-profit companies are trying to find programs to incentivize paid readership while also collecting more detailed data on their audience. One difference is that some loyalty programs, like WSJ+, are complimentary with a subscription. Others, like The Guardian’s membership plan and The New York Times’ Times Premier, are extra, which means a potential added source of revenue.

The characteristics of the programs usually fall into similar categories: special access to events, discounts, and invitations to look behind the curtain of your beloved news provider. Wine and free books seem to be a love shared by media executives and newspaper readers.

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