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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: October 6, 2016

“I think that [Trump] challenged our language. He will have changed journalism, he really will have…We didn’t know how to write the paragraph that said, ‘This is just false.’ We struggle with that. I think that Trump has ended that struggle.”
What’s unusual is not the concept of piloting ideas, but the fact that the BBC was willing to show the public projects in a half-baked state, glitches included.