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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: October 24, 2019

Get this: a defined collection of news stories, organized into sections, that you can browse and read through from front to back and then be done with. What a crazy idea!
A lot of people hated Pando, often for understandable reasons. It’ll be remembered as a symbol of a moment when the old journalism world was clearly on fire and the new one was certain it had all the answers.
“What are the implications of this weaponization for news organizations in terms of audience engagement and community-building work?”