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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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What We’re Reading
We keep an eye out for the most interesting stories about Labby subjects: digital media, startups, the web, journalism, strategy, and more. Here’s some of what we’ve seen lately.
Medium / Jacob L. Nelson / Nov 3, 2017
“These findings suggest that journalism’s shift from ignoring to embracing audience input is not relegated to one type of news organization, but is instead occurring throughout the profession as a whole. More importantly, they indicate that striving for a more collaborative relationship with the news audience is ill suited to a traditional mass audience approach to news production.”
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