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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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What We’re Reading
We keep an eye out for the most interesting stories about Labby subjects: digital media, startups, the web, journalism, strategy, and more. Here’s some of what we’ve seen lately.
Adweek / Mark Stenberg / Aug 3, 2023
“At Politico, an internal team has identified an AI application that would scan its CRM software, analyzing inputs such as historical data and business cycles to present salespeople with clients with a high propensity to buy, according to Bowers. Ultimately the sales staff would still make the client calls themselves, but the tool would reduce the prospecting timeline and helps them compile a more compelling pitch by drawing from volumes of historical precedent.”
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