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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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What We’re Reading
We keep an eye out for the most interesting stories about Labby subjects: digital media, startups, the web, journalism, strategy, and more. Here’s some of what we’ve seen lately.
The Wall Street Journal / Yoree Koh / Oct 22, 2015
“That’s exactly the problem that the company and Jack [Dorsey] are trying to fix — that there are a lot of users who touch the service and perhaps don’t find it as simple as they should and don’t understand exactly how to express themselves. And that’s a huge opportunity.” JB
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