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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 14, 2011

CNN’s citizen reporting site just got a networked-focused redesign. Here’s one way it could be valuable.
Athletes and celebrities have been successful in making money endorsing products on Twitter, but for news organizations, big money remains elusive.
A new Pew study finds news outlets using Twitter almost exclusively for one-way distribution — of their own content. Megan Garber