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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 17, 2011

In September, Patch saw a 75-percent increase in traffic during Hurricane Irene. Last week, it was a 50-percent increase to some sites with heavy election coverage.
It may look like a money-losing proposition, but Amazon Prime builds loyalty and boosts consumption. What’s the lesson for news organizations to take from it?