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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 16, 2012

In print, decades of design language have helped publications draw extra attention of readers. But news web design has mostly been straitjacketed in rigid templates. A few news sites are trying to break out. Kevin Nguyen
Plus: Lessons from the Petraeus scandal, war on social media between Israel and Hamas, and the rest of the week’s media and tech must-reads.