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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 2012

The Times, Washington Post, and others saw record numbers for mobile traffic. Others, like CNN, used election night to experiment with their design.
White, older, and male — the audience for newspapers in the United States looks a lot like the support base of the GOP. As Republicans think about broadening their appeal, can papers do the same?
With the Olympics, Hurricane Sandy, and the election, 2012 has given plenty of opportunities for the Times to push live video, interactive graphics, and other webby forms into its smartphone and tablet apps. Justin Ellis
Plus: Lowering paywalls during Sandy, the ongoing fallout from the BBC’s sex abuse scandal, and the rest of this week’s media and tech reads.
A scholar at Harvard’s Hauser Center for Nonprofit Organizations runs through the options and how to evaluate them. Joshua Benton
“If news organizations are about keeping you up to date, Upworthy is more about reminding you what matters.”
If you want to charge readers for journalism, you have to prove its value — and that means getting beyond he-said-she-said and the view from nowhere. Ken Doctor