The BBC is on WhatsApp, WeChat, BBM, and Mxit, doing reporting and reaching new audiences. Can news organizations scale chat apps up from one-to-one to one-to-many?
Lichterman, Joseph. "Chatting with bots: How Slack is changing how newsrooms talk amongst themselves." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 10 Jun. 2014. Web. 20 Sep. 2023.
APA
Lichterman, J. (2014, Jun. 10). Chatting with bots: How Slack is changing how newsrooms talk amongst themselves. Nieman Journalism Lab. Retrieved September 20, 2023, from https://www.niemanlab.org/2014/06/chatting-with-bots-how-slack-is-changing-how-newsrooms-talk-amongst-themselves/
Chicago
Lichterman, Joseph. "Chatting with bots: How Slack is changing how newsrooms talk amongst themselves." Nieman Journalism Lab. Last modified June 10, 2014. Accessed September 20, 2023. https://www.niemanlab.org/2014/06/chatting-with-bots-how-slack-is-changing-how-newsrooms-talk-amongst-themselves/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2014/06/chatting-with-bots-how-slack-is-changing-how-newsrooms-talk-amongst-themselves/
| title = Chatting with bots: How Slack is changing how newsrooms talk amongst themselves
| last = Lichterman
| first = Joseph
| work = [[Nieman Journalism Lab]]
| date = 10 June 2014
| accessdate = 20 September 2023
| ref = {{harvid|Lichterman|2014}}
}}
