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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: December 17, 2014

“The inverted pyramid is the new buggy whip.” Dan Shanoff
“Newsrooms will need to focus on creating secure products with engaging content that blends text, data, and graphics seamlessly.” Aaron Williams
“It’s just slowly working your way through the process and trying not to be too impatient.”
“Smart news organizations know that in 2015, the value of our attention will continue to eclipse the value of our clicks.” Amy Webb
“The old challenge was often phrased as getting it first or getting it right, but in the knowledge-first era journalists face a new mandate — getting it to make sense.” Millie Tran
“The news industry. Well, everyone’s going to be getting the news on their phones. I don’t know. Huh.” Melody Kramer
“News organizations send out notifications with news that they consider important. The recipients not infrequently disagree.” Philip Bump