This new study uses old data, but it gives at least some hope that comment sections might not always be as awful as the reporters writing the stories above them think.
“So, for instance, an editor on the national desk might be looking for a reporter in Reno, Nevada, and not know that someone in Style has one on speed dial.”
“Simply put: civic journalism worked. Readers and viewers got it. We learned that if you deliberately build in simple ways for people to participate — in community problems or elections — many will engage.”
Lichterman, Joseph. "How Renée Kaplan, the FT’s first head of audience engagement, approaches her new role." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 22 Jun. 2015. Web. 25 Apr. 2024.
APA
Lichterman, J. (2015, Jun. 22). How Renée Kaplan, the FT’s first head of audience engagement, approaches her new role. Nieman Journalism Lab. Retrieved April 25, 2024, from https://www.niemanlab.org/2015/06/qa-how-renee-kaplan-the-fts-first-head-of-audience-engagement-approaches-her-new-role/
Chicago
Lichterman, Joseph. "How Renée Kaplan, the FT’s first head of audience engagement, approaches her new role." Nieman Journalism Lab. Last modified June 22, 2015. Accessed April 25, 2024. https://www.niemanlab.org/2015/06/qa-how-renee-kaplan-the-fts-first-head-of-audience-engagement-approaches-her-new-role/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2015/06/qa-how-renee-kaplan-the-fts-first-head-of-audience-engagement-approaches-her-new-role/
| title = How Renée Kaplan, the FT’s first head of audience engagement, approaches her new role
| last = Lichterman
| first = Joseph
| work = [[Nieman Journalism Lab]]
| date = 22 June 2015
| accessdate = 25 April 2024
| ref = {{harvid|Lichterman|2015}}
}}
