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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 9, 2017

Plus: Google’s new but fairly useless “knowledge panels,” bots spreading misinformation in local races, and: When is misinformation most dangerous?
A flurry of emails from kids (and a Change.org petition) helped convince the Times brass to bring once-experimental section back on a more permanent basis.