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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: January 9, 2019

Well, except maybe Google.
One user: “I do not want to stay in touch with avoidable contacts in Dubai or London. I want to know who lives in my neighborhood and wants to get to know these people.”
“Readers are paying attention — that’s what you want, isn’t it? — and they now have the tools to push back and to challenge our decisions.”