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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: July 18, 2019

A combined GannHouse (Gatenett?) would own 1 out of every 6 daily newspapers in America. The goal? Buy two or three more years to figure out how to make money in digital.
“We’re ultimately trying to do this as small and nimble as possible so that we can be seeing what’s working and throw out what’s not — and quickly being able to shift in a way that’s a little bit harder when you’re working with a 150-year-old newspaper.”
“The toll of moderating uncivil comments may be much stronger for moderators putting in several hours or a full day.”