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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: September 30, 2019

“Now you feel like every day there’s a new decision and a new statement and a new issue that you need to know about.” “I think I’m taking like a slight media sabbatical, just because it’s been, like, so heavy with what Trump is doing.”
“She said…‘What you’re describing in the episode is what I’ve lived and what my family has experienced.’ She started sharing her experience. That completely changes the mood, the direction of the conversation.”