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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: December 9, 2019

“The daily newspaper reporter might say, ‘You’re a community journalist, that’s so cute.’ But the fact is we’re professional and have our own organization.”
“In the six-and-a-half years we’ve run Mumbrella Asia, we’ve never had a profitable year. Traffic has grown and revenues have grown, but we’ve never come close to breaking even.”